Tag: Video

Toward a Lean Hospital: A Cultural Transformation [Video]

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Earlier this year, I was invited to give a recorded virtual presentation for a conference in Malaysia on the subject of Lean in healthcare....

Different Types of Mistakes – Those That Are Preventable & Those...

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tl;dr: In this post, Mark categorizes mistakes into two main types: those that are preventable and those that spur innovation. He elucidates how recognizing...

The First Printed “Proof” Copy of ‘The Mistakes That Make Us’...

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I'm excited to have received the first "proof" copy of my new (upcoming) book, The Mistakes That Make Us: Cultivating a Culture of Learning...

View Now: Panel Discussion Webinar on the Proposed National Patient Safety...

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I'm happy to have hosted and moderated a panel discussion format webinar that was sponsored by Value Capture. It's titled: Why Does the U.S. Need a...

A Modern Version of Lucy and the Chocolate Factory — But...

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I bet many of you know the famous "Chocolate Factory" scene from the TV classic "I Love Lucy." Even if you're too young to...

The Video From the Toyota Museum in Nagoya, Japan

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When I visited the Toyota Museum in Nagoya, Japan (see my previous blog posts about it), they had a display that includes a video...

Evolving Lean Metrics: Why Process Behavior Charts Outperform Red-Green Charts

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tl;dr summary: This post challenges the traditional use of red-green binary charts in tracking performance and promotes Lean Process Behavior Charts. It emphasizes the...

Recording: Billy Taylor & Me Doing a LinkedIn Live “Watch Party”

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Of the 32 episodes of the "My Favorite Mistake" podcast that I've released so far, the episode with Billy Taylor has been the most...

“Mistakes Make Us Grow” (Interview)

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Thanks to my friend Brian Buck (and his co-host Catalina Park) for having me as the first guest in their podcast series (in previous...

My Upcoming Keynote for the Virtual Shingo Conference on “Measures of...

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As I talked about in this video, I was supposed to do a half-day workshop on Measures of Success for the annual Shingo Conference...

A Fantastic Video About Toyota Helping a Hospital in Brazil

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When I was in Brazil recently (read more), one of the presenters at the Lean Six Sigma Conference was Bruno Kosima, pictured at left....

Recording: My Lean Startup Webcast on Metrics and Process Behavior Charts

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Eric Ries and Lean Startup Co. have been really helpful friends in spreading the message about "Process Behavior Charts" in their community. They invited me to give a talk at last year's Lean Startup Week and Eric was kind enough to endorse my book Measures of Success (paperback coming soon - get notified or pre-order)... Recently, they invited me to be a guest for their webcast series, where Marilyn Gorman asked me questions about my book and the Process Behavior Chart methodology. It was a challenge to talk about this visual method without slides and charts, so I did my best to create air charts with finger gestures :-)