Tag: Toyota

There's a triangle diagram on the TSSC webpage that describes an "integrated system" that consists of: technical methods, managerial methods, philosophy. All of this is "focused on people development," Jamie told me for the book. The model starts with people and human development in the middle, as "people are the most valuable resource," says Bonini.

In addition to my blogging here, I write occasionally for our blog over at KaiNexus.com, where we have multiple contributors. I also do monthly webinars and the...

I wrote a new piece for LinkedIn that I hope would be of interest to you even if you’re in healthcare. Why? It’s a story about what an organization does when you don’t have enough (or any) direct work for your front-line staff to do. Toyota would continue paying employees and would put them to...

If you follow the auto industry, you might have seen headlines this week about how Toyota is being forced to shut down production in...

I get asked a lot, “How do you know if a hospital is truly ‘Lean?'” Nobody is ever perfect or “fully Lean,” but you could ask, “How do you know if somebody is on a legitimate Lean transformation journey?” If you could only ask one question...

Later today and tomorrow, I'll be attending the annual World Patient Safety, Science & Technology Summit that's produced by a non-profit called the Patient...

In the midst of the discussion about the NEJM article, John Shook of LEI (a former Toyota employee) pointed me to this 1993 HBR article: "Time-and-Motion Regained" I believe it's freely available...

Yesterday, I wrote Part 1 of this post on the Cleveland Clinic Improvement Model. Part 1 covered the left hand half of the model, with...

In the article posted today, Pamela Hartzband, M.D., and Jerome Groopman, M.D. (the later the author of the popular book How Doctors Think), rant about all sorts of things… some of which have nothing to do with Lean...

Humility is an important part of the Lean management philosophy... it also means being willing to admit that there is a problem. Humility means "we don't really know so we must understand and then try many things to see if we have the right solution."

Today, I'm announcing a new podcast series called the Toyota Kata Podcast, or "KataCast" for short. As the Toyota Kata book and methodology have become more popular, I've been surprised that I haven't been asked "why don't you blog more about Toyota Kata?" [...]

Mark's note: Today's guest post is a return visit by Gert Linthout, from Belgium. Gert and I were part of the same Lean healthcare study trip to Japan back in 2012... Once upon a time... It was some years ago, when we guided a Lean transformation project in a regional hospital. The ambition was to drastically improve...