Tag: Throwback

I'm really happy to be playing the role of host for this free webinar that's being presented next Friday, March 30th: Engaging Leaders and the Baldrige Framework to Advance Excellence A Look into the Extraordinary Work at Mary Greeley Medical Center The webinar is being presented by Karen Kiel-Rosser and Ron Smith from Mary Greeley Medical Center. If you can't attend the live session, we'll send you the recording if you register. The throwback component of this post is a look back at a podcast that I did with Karen three years ago this month:

For today's Throwback Thursday, I'd like to look back at some blog posts about the trips I took to Japan in 2012 and 2014 to study Lean healthcare and Kaizen with healthcare practitioners from around the world. I'm again partnering with Kaizen Institute to plan and help lead a trip that will be held in the last week of February, as I wrote about here...

I'm teaching a daylong class on Lean healthcare today in San Antonio. It's something I've done twice a year for the past four years...

Today, we're looking back at a podcast that I did back in 2015 with Alan G. Robinson, PhD, co-author of many books including The Idea-Driven Organization....

It's been just over six years since I joined the team at KaiNexus, serving in various capacities over that time. As I like to say, even though I don't work full time with the company, I have a full commitment to the company, the team, and their approach. The company has grown by leaps and bounds, adding customers not just in healthcare, but in other industries. You can read more about our aggregate customer results here. Recently, our customers just crossed the threshold of a combined one million hours of labor time saved, in addition to over $250 million in financial impact... in addition to quality, safety, customer and employee satisfaction improvements. Back in 2011, I interviewed the CEO and co-founder of KaiNexus, Dr. Greg Jacobson:

Kaizen is an incremental approach to problem solving and continuous improvement. We don't need to put pressure on ourselves to make things perfect... we can focus on "a little better, every day."

In recent years, I've written two blog posts about the sad scenarios where the wrong building was demolished by a crew. In these scenarios, it's easy to blame "bad crew" instead of looking at systemic causes of such an error. Having a better process is always more effective than admonishing people to "be more careful." What did I see recently that caught my attention in terms of trying to prevent demolition errors?

Back in 2012, I did a podcast interview (Episode 153) with a psychologist and family therapist, Robert Maurer, PhD. It's been almost five years since the discussion, but I'm often reminded of what I learned from his books and his advice about small change.

One of the highlights of my podcasting adventures was the opportunity to interview Paul H. O'Neill back in 2011. The original episode was posted here as #124 in the series. This post a summary of our discussion.

Today's Post in <50 words: Lean thinkers don't blame individuals who are in a bad system, whether that's a presenter at Oscars, a kicker in a football game, or a healthcare professional in a hospital.

This post looks back at a podcast that I did a few years ago with Joe Swartz, talking about how he helped introduce Kaizen at Franciscan St. Francis Health and how they’ve built that culture.

Today's post points to my guest blog post for the W. Edwards Deming Institute: Reflections on Dr. Deming's Hospital Notes - What Has Changed Since 1990? Why do the same problems that Dr. Deming experienced as a patient 30 years ago still happen so often today?