Tag: Technology

Apple and I Made a Similar Mistake: 24 or 2024?

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The other day, I was presenting at a company about "Psychological Safety as a Pre-Condition for Continuous Improvement." It was a hybrid event and...

I Helped a Doctor’s Office Reduce Some Waste — Will it...

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As part of my relocation to California, I need to establish a relationship with an ophthalmologist here, as I have had early-onset glaucoma for...

Iowa Democratic Caucus 2020: “App Problem” or “System Problem”? Implications for...

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Let's start today's post with Point #8 from The Toyota Way management philosophy: "Use only reliable, thoroughly tested technology that serves your people and processes." Today's...

Patriots’ Coach Bill Belichick : Surface Tablets :: Some Doctors :...

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I saw this article the other day on Deadspin, one of my favorite non-Lean blogs/sites. Bill Belichick, head coach of the New England Patriots, got...

LinkedIn: Is Your Technology Solving a Problem or Causing New Ones?

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The title here doesn't refer to LinkedIn's technology, their website, solving or causing problems. I'm referring to a post I wrote there the other day...

A Few Recent Articles by (and a Podcast with) Mark Graban:...

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Here are a few articles (and a podcast) that I either wrote and had published recently or was interviewed for. Lean Management Journal - Lean...

More Improvement Requires Less “Change Management”?

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As I worked on co-authoring  Healthcare Kaizen, I dove deeper into my study of "kaizen" practices and mindsets, revisiting many core books on kaizen...

Counting the Ways to Solve the Counting Problem w/ Hospital Supplies

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Since moving to San Antonio in May, I'm struck by what a green, pretty city this is. Pictured at left was a day last...

10 Key Lean Mindsets for Healthcare

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I really enjoyed having the chance to be in Cincinnati yesterday to participate in a Lean Healthcare workshop put on by TechSolve, a non-profit...