Tag: Studer

Right Words, Right Time @ the Hospital

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Lean Leap to Health Care #11 (click for Part #10) by Scott McDuffee "Have a nice day." When my daughters were younger, they would cheerfully wave at...

Hospital Resume Journey and Tough Love

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Lean Leap to Health Care #6 (click for Part #5) by Scott McDuffee "With this resume, you will never even get looked at from anyone...

Eliminating Waste through Direct Communication

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Eliminating He Said, She Said « Sharing thoughts, ideas and suggestions on hardwiring successI really like Quint Studer's books, not just for healthcare,...

"Rounding" and "Gemba Walks"

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StuderGroup - The Magic of Rounding Here's a good article from Quint Studer about "rounding" -- something Lean folks might refer to as a "Gemba...

What you Permit, you Promote

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StuderGroup - Conversations with Quint StuderAnother great discussion from Quint Studer's management blog (I hate to call it a "healthcare blog" because that might...

Great Posts from Quint Studer

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Quint Studer is a former hospital CEO who I've mentioned a lot here. He has an outstanding blog now. In his issues, he doesn't...

New Quint Studer Leadership Blog

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Sharing thoughts, ideas and suggestions on hardwiring success I've written before about former hospital CEO and healthcare consultant Quint Studer and his amazing book "Hardwiring...

Forced Rankings and Respect for Humanity

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Fortune: The new rules - Jul. 11, 2006Part of Fortune's cover story about how Jack Welch's "old rules" don't apply any more, this includes...

Reading “Hardwiring Excellence” by Quint Studer

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Hardwiring Excellence by Quint Studer As I continue my journey in lean healthcare, I'm enjoying the chance to learn about the cultures of healthcare organizations....