Tag: Studer
Right Words, Right Time @ the Hospital
Lean Leap to Health Care #11 (click for Part #10)
by Scott McDuffee
"Have a nice day."
When my daughters were younger, they would cheerfully wave at...
Hospital Resume Journey and Tough Love
Lean Leap to Health Care #6 (click for Part #5) by Scott McDuffee
"With this resume, you will never even get looked at from anyone...
Eliminating Waste through Direct Communication
Eliminating He Said, She Said « Sharing thoughts, ideas and suggestions on hardwiring successI really like Quint Studer's books, not just for healthcare,...
"Rounding" and "Gemba Walks"
StuderGroup - The Magic of Rounding
Here's a good article from Quint Studer about "rounding" -- something Lean folks might refer to as a "Gemba...
What you Permit, you Promote
StuderGroup - Conversations with Quint StuderAnother great discussion from Quint Studer's management blog (I hate to call it a "healthcare blog" because that might...
Great Posts from Quint Studer
Quint Studer is a former hospital CEO who I've mentioned a lot here. He has an outstanding blog now. In his issues, he doesn't...
New Quint Studer Leadership Blog
Sharing thoughts, ideas and suggestions on hardwiring success
I've written before about former hospital CEO and healthcare consultant Quint Studer and his amazing book "Hardwiring...
Forced Rankings and Respect for Humanity
Fortune: The new rules - Jul. 11, 2006Part of Fortune's cover story about how Jack Welch's "old rules" don't apply any more, this includes...
Reading “Hardwiring Excellence” by Quint Studer
Hardwiring Excellence by Quint Studer
As I continue my journey in lean healthcare, I'm enjoying the chance to learn about the cultures of healthcare organizations....