Tag: Starbucks
Controversy over New Standardized Work at Some Starbucks Stores
As a regular Starbucks customer (especially so when I lived in Boston, a few stories directly above a Starbucks store), I try to follow...
What You’re Searching For, January 2010 Edition
It's been a while since I've done a "What You're Searching For" Post, where I pull out items from my blog's stats, the keyword...
2009 Management Improvement Carnival
It's an honor to again contribute to John Hunter's amalgamated Management Improvement Blog Carnival. The main page is located here. Ten bloggers are each...
Starbucks CEO says Lean drives margin and satisfaction
Starbucks Corp. F4Q09 (Qtr. End 09/27/09) Earnings Call Transcript -- Seeking Alpha
Following up on Starbucks and their use of Lean methods in their stores,...
5S the Coffee Pots
It's time for some coffee talk other than Starbucks... afternoon coffee break here.
In Philadelphia last week during our LEI workshops (have you seen our...
Starbucks Pricing on Cost or Value??
Starbucks boosts prices on some beverages - USATODAY.com
There are no direct "lean" fingerprints on the news stories about Starbucks adjusting their prices, but let's...
NPR Mocks Starbucks Improvement Efforts, But I Wouldn’t…
Panel Round II: Wait, Wait : NPR
It's unfortunate that NPR's "Wait, Wait, Don't Tell Me" show would mock Starbucks and their Lean efforts, as...
Mark Interviewed on "Quality Conversations"
Reminder: I am teaching a two-day introductory workshop called "Key Concepts of Lean in Healthcare." If you have considered or investigated this workshop, but...
Lean Does NOT Turn People into Robots
There are lots of comments online, blogs, and Twitter about people complaining that Lean at Starbucks is an attempt to turn people into robots.
Again,...
A Defense of Lean and of Lean at Starbucks
Yesterday's WSJ front page headline caught my eye, as a frequent Starbucks customer and obvious Lean zealot:
Latest Starbucks Buzzword: 'Lean' Japanese Techniques
The headline is...
Do Ideas Go "Poof" at Starbucks?
By Mark Graban:I'm always fascinated by Starbucks. For one, I'm a regular customer and Starbucks has a reputation for hiring pretty educated people as...
Standardization Vs. Accuracy @ Starbucks
Maybe *$ mgmt IS dumb, they put the "get a coffee and egg san... on TwitpicI visited my local hometown Starbucks the other day...