Tag: Standardized Work

Cleaning Out the Lean Blog Backlog, Redux

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It's a not-so-regular feature, but it's time to clean up the Lean Blog Backlog (say that 10 times fast), the stories that I've tucked...

Medical Errors in Hospitals Still Occur at Alarming Rate

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It has been over 10 years since the publication of the Institute of Medicine's study on preventable medical errors: To Err Is Human: Building...

A Breakthrough in Training — Call it "Near-TWI"

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I'm very pleased to present a guest post from Arizona about the successful use of Lean concepts and, more specifically, the "Training Within Industry"...

Book Review: "Kaizen Express"

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I have always learned a lot from John Shook. As I've blogged about before, I've seen John present about TPS and management (leadership, really)...

It Might Be Bad Design If Instructions Are Required…

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... or if it's too easy to make mistakes. One of my favorite books of all time is Donald Norman's The Design of Everyday Things....

Book Review – The Myth of Multitasking

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The Myth of Multitasking - Dave Crenshaw I am long overdue on a review of this book, which I feel bad about because I really...

Revisiting Handwashing, Time, Systems, and Blame

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I've struck a chord with a few nurses with this post from late last year:Why Do Hospitals Have to Rely on Vigilant Patients and...

Standardized Work Should Not be Robotic – Especially in Healthcare

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Why 'Quality' Care Is Dangerous - WSJ.com Yesterday's WSJ opinion piece by Dr. Jerome Goopman (author of How Doctors Think) and Pamela Hartzband caught my...

Lean Joke of the Day – Octo-Mom

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From our good friend, Mike Micklewright, shared with permission. What does the Octo-Mom have in common with many American...

Starbucks Tests "Lean" Operations In Some Stores

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Starbucks Gossip: Starbucks tests "lean" operations in Ohio and Kentucky stores We've known for some time that Starbucks has been trying to figure out how...

Checklists and Error Prevention on the TV Show ER

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Hulu - ER: Old Times - Watch the full episode now.Thanks to Bryan to bringing this episode of ER to my attention. I don't...

This Pilot Didn’t Follow Standardized Work?

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Plane that crashed near Buffalo was on autopilot After "Sully" and his crew were lauded as heroes for following checklists, keeping calm, and landing...