Tag: Standardized Work

Just before the new year, the St. Louis Post-Dispatch featured the Lean efforts at Barnes-Jewish Hospital ("St. Louis hospital among handful using efficiency to...

Episode #107 is something I've been looking forward to for some time now - an interview with Dan Pink, the author of some  outstanding...

This is just my second time attending the annual Institute for Healthcare Improvement annual forum - one of about 6,000 medical professionals, leaders, and...

I've finally started reading the new book by Charles Kenney, Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience, and...

The Kaizen Institute website has posted an excellent text Q&A with Masaaki Imai, who you might recognize as the author of the relatively early...

The last two days, I've been facilitating my LEI workshop called "Key Concepts of Lean in Healthcare." We had a great group and had a...

I don't often do a "cranky blog post" but Ive got a head cold (as I write this on 9/30) and I've gotten sucked...

When I read John Seddon's book Freedom from Command & Control: Rethinking Management for Lean Service, I was a fan. I thought, "Here is...

I recently ran across a Michigan startup company called OPS Solutions that has some interesting technology that could be applied in many settings for...

As a regular Starbucks customer (especially so when I lived in Boston, a few stories directly above a Starbucks store), I try to follow...

A few thoughts while waiting for a Sunday flight... at least it's a Sunday flight towards home. One reason traditional organizations (and traditional leaders) struggle...

I received an email from a reader that I'm sharing and commenting on with permission. "Dear Mark: I am a lean coordinator for a manufacturing...