Tag: SPC

If You React to Every Blip in the Metrics, Then Nothing...

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Here's another post on the theme of performance metrics, as I'm talking about next week at Lean Startup Week (see yesterday's post or others...

The Joy and the Pain of Overreacting to Metrics

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As next week's Lean Startup Week approaches, I'm pretty laser focused on preparation for my: Facilitation of the famed Deming Red Bead Experiment My...

Don’t Turn Your Performance Metrics into “Success Theater”

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One of the phrases and concepts that I love from Eric Ries and The Lean Startup is the idea of "success theater," which describes the efforts...

How “Process Behavior Charts” Save Us Time and Help Us Sleep...

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I've been writing blog posts about using "process behavior charts" - a form of "Statistical Process Control (SPC) chart" or "control chart" that can be...

Stop Wasting People’s Time (in a #LeanStartup or any Organization) by...

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As Eric wrote about in The Lean Startup (and as many others say), time is the most precious commodity anybody has. I think that's true in startups and it's true in other organizations. Everybody says they don't have enough time. So, we have to use it wisely.

You Get What You Incentivize? NBA Player Bonus Edition, Maurice Harkless

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If you don't care about sports or statistical process analysis, this isn't the post for you... but it was interesting for me to try to wrap my head around the data behind a headline ("Blazers player secures $500,000 bonus by not taking 3-pointer in final game of the season") that I'll write about here in this post.

What’s Demoralizing? The Colors on a Chart or Not Improving the...

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I forget what hospital these charts are even from, but it doesn't really matter. It's become more common, in my gemba visits, to see...

Lean is Not About Cutting Costs; 2 Data Point Comparisons in...

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Two pet peeves of mine are hearing people say things like "Lean is all about reducing waste" and or "Lean is all about cost...

Why Red-Green Charts in Management are a Rear-View Mirror Approach

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tl;dr: The article critiques the traditional use of red-green charts in management, likening it to driving by looking only at the rear-view mirror. It...

Report to President Obama Endorses Lean & Systems Engineering in Healthcare

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I recently saw a tweet that referenced a May 2014 that was sent to President Obama and his administration: "Report to the President - Better HealthCare...

The Book that Changed Me: “Understanding Variation” by Don Wheeler

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For my latest "LinkedIn Influencer" post, I was asked to participate in a series about "The Book that Changed Me." I chose to highlight not...

Too Many Patients Harmed, Too Few Leaders Committed to Real Change?

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I recently received two emails that are worth sharing, in anonymous form here. One was from somebody I know who just quit a Lean...