Tag: Seattle

The Management Improvement Carnival was started by my friend and fellow LeanDaily blogger John Hunter of the  Curious Cat Management Improvement blog. My job...

It's been three years since the first edition  of my book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement  was published. The second...

Becker's Hospital Review published a piece about the first 10 years of Lean at Seattle's Virginia Mason Medical Center:  10 Years Later: Virginia Mason...

It's a project that my co-author, Joe Swartz, and I have been working on all year... the manuscript is finally complete and sent (as...

It's been nice to see the "lean design" approach taking hold in healthcare over the past few years. I think the first book on...

One reason I love applying Lean thinking in new arenas as my career progresses is that each shift in industry leads to new challenges...

I was at the ThedaCare Center for Healthcare Value office a few months ago when Dr. John Toussaint reported that he had gotten a...

Listen: This episode is a discussion with two leaders from Group Health Cooperative, a consumer-governed, nonprofit health care system based in Seattle, Washington. My guests...

Vote for this year's "Modern Healthcare's Most 100 Influential" list. Click here. Sadly, Dr. John Toussaint is not on the list of nominees. I voted for...

When hospital people say they don't want to be a factory or "we don't want assembly-line medicine," the statement often goes unchallenged. What is...

Those of you who know my background know that I spent the first 10 years of my career working in various manufacturing sectors (including...

I've finally started reading the new book by Charles Kenney, Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience, and...