Tag: Safety

It's really easy to make statements like "patient safety is our top priority." That same statement can be applied to hospital staff, as well. Or,...

Back in 2011, I wrote this homage to In-N-Out Burger.  Their food is awesome, they treat managers and employees with respect, and they pay attention...

Ok, for those of you who maybe find "50 Shades of Lean" to be a bit too racy, here are some sweet "candy hearts"...

It's easy to point fingers at others who don't do what they know they're supposed to do. Why don't those nurses and doctors properly clean...

For today's "Throwback Thursday," I recently re-watched parts of a DVD I helped produce a few years back for the ThedaCare Center for Healthcare...

Following up my earlier post about the "Patriot Way..." During her halftime extravaganza (video), Katy Perry had a silver strap around her wrist, attached to the microphone....

I'm honored to have been interviewed by Dr. Robert Wachter for his "Web M&M" interview series on the AHRQ website. In Conversation with...Mark Graban, MS, MBA Dr....

I've been overdue in writing more posts about our Japan tour that took place two months ago now. See previous posts in this series....

I'm guessing that many of you know Bruce Hamilton's wonderful "Toast Kaizen" video from GBMP. When I use clips of the video for teaching Lean...

Note: Scroll down to see comments for additional links, articles, videos and discussion. As I've written about (here and here) poor systems, a lack of...

Although I'm a proud alum of Northwestern University, a former marching band member, and an ardent follower of our football team (as I've written...

In a Lean culture, the mindset is that "problems are treasure" or "problems are gold." By honestly identifying problems, we can solve problems and...