Tag: Safety

Throwback Thursday: Paying Attention to Small Details

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Back in 2011, I wrote this homage to In-N-Out Burger.  Their food is awesome, they treat managers and employees with respect, and they pay attention...

New #Lean & #Lean Startup Candy Hearts for Valentine’s Day –...

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Ok, for those of you who maybe find "50 Shades of Lean" to be a bit too racy, here are some sweet "candy hearts"...

Why don’t we do what we know we’re supposed to do?...

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It's easy to point fingers at others who don't do what they know they're supposed to do. Why don't those nurses and doctors properly clean...

What Does ThedaCare CEO Dean Gruner, MD Say About Safety?

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For today's "Throwback Thursday," I recently re-watched parts of a DVD I helped produce a few years back for the ThedaCare Center for Healthcare...

Random Super Bowl XLIX Lean-Like Moments – Katy Perry and GE

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Following up my earlier post about the "Patriot Way..." During her halftime extravaganza (video), Katy Perry had a silver strap around her wrist, attached to the microphone....

Mark Graban Interviewed by Dr. Bob Wachter on Lean & Patient...

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I'm honored to have been interviewed by Dr. Robert Wachter for his "Web M&M" interview series on the AHRQ website. In Conversation with...Mark Graban, MS, MBA Dr....

My Visit to the Toyota Tsutsumi Plant, Part 1

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I've been overdue in writing more posts about our Japan tour that took place two months ago now. See previous posts in this series....

Not the Safest Way to Win “Toast Kaizen?”

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I'm guessing that many of you know Bruce Hamilton's wonderful "Toast Kaizen" video from GBMP. When I use clips of the video for teaching Lean...

Talking About Breaches of Ebola Protocol is NOT “Blaming Nurses”

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Note: Scroll down to see comments for additional links, articles, videos and discussion. As I've written about (here and here) poor systems, a lack of...

Safety is “always our top priority,” except when it isn’t… in...

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Although I'm a proud alum of Northwestern University, a former marching band member, and an ardent follower of our football team (as I've written...

The Fallacy of Firing People to Fix Patient Safety

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In a Lean culture, the mindset is that "problems are treasure" or "problems are gold." By honestly identifying problems, we can solve problems and...

Homer Simpson Does Some Kaizen at Home and a Gemba Walk...

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Recently, while watching part of The Simpsons marathon that aired on FXX, I was inspired to write this post: "Proof That Nelson from The...