Tag: Retail

I get a lot of emails from regular readers or people who have just stumbled across my blog. I try to be as helpful...

It's been interesting to follow the rise and fall of former Apple retailing executive Ron Johnson during his less-than-two-year stint as CEO at long-struggling...

As my wife and I are in the process of moving to San Antonio, we've visited the local Central Market grocery store there during...

Readers outside the U.S. might not know the UPS advertising slogan of "What Can Brown Do For You?" This often refers to the iconic...

Over the weekend, I went to a local Texas Target store to buy a Christmas-themed gift card. I checked a few registers and all...

Lately, there have been many stories in the news about supermarkets ripping out self-service checkout scanner, stories like this: "Supermarkets start bagging self-serve checkouts."...

I'm finally blogging about a Wall Street Journal article from just before Christmas - it's still a generally interesting topic, I think. The article...

I'm not one, generally, to worry about consumer privacy with stores and them tracking my purchases. I like that amazon.com keeps a record of...

Starbucks Gossip: Starbucks tests "lean" operations in Ohio and Kentucky stores We've known for some time that Starbucks has been trying to figure out how...

So it's Sunday morning, I have a cup of coffee at the ready... nice quiet, peaceful, sunny Sunday morning (you can tell we don't...

by Dan MarkovitzBest Buy is generally not talked about as an exemplar of lean. (It's best known for its Results Only Work Environment; read...

Recently, I blogged about management practices at the midwest retail chain Meijer. It was a sad (and not uncommon) story of quotas and threats...