Tag: Respect for People

My Human Error with my Keurig

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Here's a funny one... I was dragging a bit, working from home, and was ready for a mid-afternoon cup of coffee via my Keurig...

Guest Post: The Risk of Ignoring Muri

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Today's guest post is by author  Natalie Sayer, who was my guest for  Podcast #145.   While doing research for another project, I had the...

Guest Post: Respect for People Goes in All Directions

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Today's guest post is by Natalie Sayer, who was my guest for Podcast #145.   Most of the literature I read about "Respect for People"...

Guest Post: 7 tips for Communicating in a Brain-Friendly Way

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Mark's note:  I'm back from vacation, but I have a few more great guest posts today and tomorrow as I get back into...

“L.A.M.E.” in the News; These Three Articles Get Lean Wrong

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As the creator of the admittedly awkward L.A.M.E. acronym (meaning Lean As Mistakenly Explained or Lean As Misguidedly Executed), one burden is that I...

Goodbye Dr. House, Hello “Respect for People”

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Dr. Robert Wachter has a great column in today's USA Today: "Column: Gregory House M.D.: RIP" and it's republished on his blog, with its...

“Lean Effort Pays Big” in a Colorado Springs Hospital

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Thanks to blog reader Justin Lewis for sending me a link to a post on his hospital's blog -- from Memorial Health System in...

My Essay in Naida Grunden’s New Book on Lean Design –...

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I'm in Las Vegas, speaking today to close the Lean Healthcare PowerDay event. There are many great speakers, including Dr. Richard Shannon, Dr. David...

Video: Salem Health CEO & Senior Leaders Comments About Visiting Japan

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As described on the YouTube page for this video, a group of Salem Hospital (Oregon) staff members (senior leaders, front-line staff, clinicians) visited Japan...

A Reinforcing Loop of Kaizen and Respect

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We are going through the editing and typesetting process for our upcoming book Healthcare Kaizen this week. After not really looking at the manuscript for...

Lean in the Livonia Public Schools

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I grew up in Livonia, Michigan, where I was fortunate to have an outstanding public school education (without the district, to my knowledge, needing...

A Lean Lesson from Dr. Martin Luther King, Jr.

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As we commemorate the Martin Luther King Jr. Day holiday, this quote caught my eye from one of Dr. King's Letters from a Birmingham...