Tag: Respect for People
My Human Error with my Keurig
Here's a funny one... I was dragging a bit, working from home, and was ready for a mid-afternoon cup of coffee via my Keurig...
Guest Post: The Risk of Ignoring Muri
Today's guest post is by author Natalie Sayer, who was my guest for Podcast #145.
While doing research for another project, I had the...
Guest Post: Respect for People Goes in All Directions
Today's guest post is by Natalie Sayer, who was my guest for Podcast #145.
Most of the literature I read about "Respect for People"...
Guest Post: 7 tips for Communicating in a Brain-Friendly Way
Mark's note: I'm back from vacation, but I have a few more great guest posts today and tomorrow as I get back into...
“L.A.M.E.” in the News; These Three Articles Get Lean Wrong
As the creator of the admittedly awkward L.A.M.E. acronym (meaning Lean As Mistakenly Explained or Lean As Misguidedly Executed), one burden is that I...
Goodbye Dr. House, Hello “Respect for People”
Dr. Robert Wachter has a great column in today's USA Today: "Column: Gregory House M.D.: RIP" and it's republished on his blog, with its...
“Lean Effort Pays Big” in a Colorado Springs Hospital
Thanks to blog reader Justin Lewis for sending me a link to a post on his hospital's blog -- from Memorial Health System in...
My Essay in Naida Grunden’s New Book on Lean Design –...
I'm in Las Vegas, speaking today to close the Lean Healthcare PowerDay event. There are many great speakers, including Dr. Richard Shannon, Dr. David...
Video: Salem Health CEO & Senior Leaders Comments About Visiting Japan
As described on the YouTube page for this video, a group of Salem Hospital (Oregon) staff members (senior leaders, front-line staff, clinicians) visited Japan...
A Reinforcing Loop of Kaizen and Respect
We are going through the editing and typesetting process for our upcoming book Healthcare Kaizen this week.
After not really looking at the manuscript for...
Lean in the Livonia Public Schools
I grew up in Livonia, Michigan, where I was fortunate to have an outstanding public school education (without the district, to my knowledge, needing...
A Lean Lesson from Dr. Martin Luther King, Jr.
As we commemorate the Martin Luther King Jr. Day holiday, this quote caught my eye from one of Dr. King's Letters from a Birmingham...