Tag: Respect for People

What Happens to Leaders Who Don’t Listen?

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There's a lot of silly stuff that people post that appears on the LinkedIn main page when I log in, between narcissistic selfies and...

This Doctor is Upset About Something, But It Doesn’t Really Sound...

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Now, there’s a story written by an emergency medicine physician, Dr. Brad Cotton, that appears in a publication called “Emergency Medicine News” — FIRST PERSON: ‘We Fired Our Hospital’...

If Your Hospital Wants to “Implement Lean,” You Need to Learn...

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I've written before about the subject of hospitals "flexing" nurses and employees. I've criticized flexing (or the practice of sending employees home early because patient census is low) and I've pointed out that it's not keeping with "Lean" principles to "save money" by sending people home early.

The Biggest “Bang for Your Lean Buck?” Respecting Your People

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Mark's note: Today's post is a guest contribution from Paul Critchley. Check out his previous posts here. As a long time Lean practitioner (and now...

Guest Post: Is Your Organization Practicing “Unlean Lean”?

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Mark's note: Today's post is something that Drew Locher originally published in his email newsletter (sign up here), but he's allowing me to post it...

The Main Lesson That Businesses (and Hospitals) Can Learn From This...

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If you follow the auto industry, you might have seen headlines this week about how Toyota is being forced to shut down production in...

So-Called “Just in Time” Retail Staff Scheduling is not Lean At...

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Stories like this have been in the news before, but this was circulating the past few days: "Why erratic schedules are one of the...

Throwback Thursday: How My Blog Rant Helped Keep an Office 5S...

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It's time for another Throwback Thursday where I revisit a blog post from the past. To the left, that's a baby Mark Graban... probably...

Visiting MIT, Learning about “The Good Jobs Strategy” for Retail (and...

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Last week was an amazing week of learning and networking. I was in Dallas for the Lean Healthcare Transformation Summit (as I wrote about)....

First Look: “Management on the Mend” by Dr. John Toussaint

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At this year's Lean Healthcare Transformation Summit (see my summary here) Dr. John Toussaint talked about and introduced his newly released book Management on the...

10 Key Lean Mindsets for Factories, Hospitals, Startups, and More

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Here's my latest post for LinkedIn through their "Influencers" series. It might be old hat to readers of this blog, but I hope what...

The Lean CEO: Why Culture and Leadership Matter More Than Tools...

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My guest for episode #221 is Jacob Stoller, author of a book that was just released: The Lean CEO: Leading the Way to World-Class Excellence. It's...