Tag: Respect for People

Greatest Asset, My…

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Circuit City's harsh layoffs give glimpse of a new world First off, Circuit City is not a "Lean" company. So when people ask "is Lean...

Workers, Supervisors, and Respect

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The End of the Line as They Know It - New York TimesThe link above is an article about "Detroit Three" employees taking voluntary...

Is a “Rude” Customer Still Right, at Starbucks or any Setting?

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Starbucks Gossip: I know Starbucks would never allow a sign like this to be posted... One blog I follow sometimes is one run primarily for...

Newsflash! Respecting workers = better results!

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By Dan MarkovitzYesterday's Wall Street Journal ran an article explaining that employees are more likely to embrace changes when they're fully informed of the...

Poll: Most Companies Neglecting Employees

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In the Lead - WSJ.comMaybe the whole Toyota notion of "respect for people" and developing employees is the real "secret" sauce that companies can't...

Another Sad Example of Gaming the System: Validation Engineering

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Back to my original post about gaming the system, there are three ways people can respond to pressure to improve: They can work to improve...

Misguided ‘Office Lean’: How Bad 5S Practices Give Lean a Bad...

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A few weeks back, the British media was having a field day with reports of and complaints about what sounds like a horribly misguided...

What you Permit, you Promote

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StuderGroup - Conversations with Quint StuderAnother great discussion from Quint Studer's management blog (I hate to call it a "healthcare blog" because that might...

GM’s Actual Ad Actually Lame

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Here is the actual ad that ran during the game, after seeing the preview here. If you're reading this via RSS or a news...

GM’s Lame Superbowl Ad with a Depressed Robot

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Kevin Meyer, over at Evolving Excellence, gets credit for finding this first -- GM's Super Bowl commercial: https://www.youtube.com/watch?v=oo0bXK7w7gA&ab_channel=Surfsidespringer My comments, posted on Kevin's site: Imagine if the...

Does HR work for Employees or the Company?

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Lean Blog: Lean Should be Better Supported by HRI got this email from a blog reader, name withheld:"I read your items about annual reviews...

Learning from Super Bowl Coaches

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In the Lead - WSJ.com The WSJ wrote Monday about the leadership styles of Tony Dungy and Lovie Smith, the Super Bowl coaches for the...