Tag: Respect for People

Respect for People: US Army Edition

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strategy+business, the e-magazine from Booz, Allen & Hamilton, reports how the US Army is changing the way that it shares knowledge within such a...

Southwest Airlines and the Flying Big Three

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Southwest. Way Southwest. - NY Times Jeff Bailey at the New York Times wrote a great article about Southwest Airlines and their legendary approach to...

Why is "Respect for People" missing so often?

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I got a couple of reader emails last week that prompted me to think about Lean and the Toyota Way principle of...

Also Working on "Respect for People?"

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Article Link: Lifting specialists set to lose weightI'm always a bit skeptical when I hear about Lean being a "project." Sure, a project can...

Womack on Respect for People

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Jim Womack's E-letters - Respect for People Jim Womack's most recent e-letter is one of the best I've read in quite a while. I...

You Can’t Force Suggestions

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There was a question on the NWLean email list about suggestions, in the context of The Idea Generator: Quick and Easy Kaizen, reading in...

Toyota Worker in Japan Dies After Excessive OT

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Two article links, sent to me by a few readers: Court: Toyota Employee Was Worked to Death Widow of Toyota worker questions labor practices At a first...

Why Traditional Suggestion Boxes Don’t Work

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I saw this in a workplace, posted by a union. But, you know, as a Lean practitioner, I couldn't agree with this cartoon...

Look at the Root Cause, NWA Management

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NWA puts an emphasis on serviceI saw this article in the Detroit paper when connecting on a Northwest Airlines flight today. My flight...

The Same Kind of Different Car Company

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A poignant story showed up in the Washington Post during the recent GM strike that hits at the heart of the principle of respect...

Hospital Laboratory Mixups Will Happen Again, Unless…

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'I don't want this to happen to anyone else' This will happen again, unless the process is fixed. Lean can help. Please read on... I heard...

Booz Gets Lean (without knowing it)

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by Dan MarkovitzThe latest issue of Strategy+Business, Booz Allen Hamilton's business journal, features an article on cost cutting. Ordinarily, simple cost cutting flies...