Tag: Respect for People
Respect for People: US Army Edition
strategy+business, the e-magazine from Booz, Allen & Hamilton, reports how the US Army is changing the way that it shares knowledge within such a...
Southwest Airlines and the Flying Big Three
Southwest. Way Southwest. - NY Times
Jeff Bailey at the New York Times wrote a great article about Southwest Airlines and their legendary approach to...
Why is "Respect for People" missing so often?
I got a couple of reader emails last week that prompted me to think about Lean and the Toyota Way principle of...
Also Working on "Respect for People?"
Article Link: Lifting specialists set to lose weightI'm always a bit skeptical when I hear about Lean being a "project." Sure, a project can...
Womack on Respect for People
Jim Womack's E-letters - Respect for People
Jim Womack's most recent e-letter is one of the best I've read in quite a while. I...
You Can’t Force Suggestions
There was a question on the NWLean email list about suggestions, in the context of The Idea Generator: Quick and Easy Kaizen, reading in...
Toyota Worker in Japan Dies After Excessive OT
Two article links, sent to me by a few readers:
Court: Toyota Employee Was Worked to Death
Widow of Toyota worker questions labor practices
At a first...
Why Traditional Suggestion Boxes Don’t Work
I saw this in a workplace, posted by a union. But, you know, as a Lean practitioner, I couldn't agree with this cartoon...
Look at the Root Cause, NWA Management
NWA puts an emphasis on serviceI saw this article in the Detroit paper when connecting on a Northwest Airlines flight today. My flight...
The Same Kind of Different Car Company
A poignant story showed up in the Washington Post during the recent GM strike that hits at the heart of the principle of respect...
Hospital Laboratory Mixups Will Happen Again, Unless…
'I don't want this to happen to anyone else'
This will happen again, unless the process is fixed. Lean can help. Please read on...
I heard...
Booz Gets Lean (without knowing it)
by Dan MarkovitzThe latest issue of Strategy+Business, Booz Allen Hamilton's business journal, features an article on cost cutting. Ordinarily, simple cost cutting flies...