Tag: Respect for People

The Kaizen Institute website has posted an excellent text Q&A with Masaaki Imai, who you might recognize as the author of the relatively early...

Yesterday, I tweeted a quote about patient safety that I've seen posted on the wall or bulletin board in many hospitals: "To err is human,...

The last two days, I've been facilitating my LEI workshop called "Key Concepts of Lean in Healthcare." We had a great group and had a...

I had an amazing conversation on Saturday with Paul Akers (pictured at left), the founder and president of FastCap, a company in Washington, a...

I don't often do a "cranky blog post" but Ive got a head cold (as I write this on 9/30) and I've gotten sucked...

I'll start the week with another post about my tour of the TMMTX (Toyota Motor Manufacturing Texas) plant in San Antonio. Today I'll write...

This blog post is about my first visit to TMMTX in 2010.

I'm excited that I have a chance, on Wednesday, to tour the Toyota plant in San Antonio, TX. I'm going with a "Lean Austin"...

Today is a federal holiday in the United States, Labor Day. I know that's obvious to the 70% of you reading from the U.S.,...

Here are a few events I'll be a part of in the next few months, maybe I'll see you there: Cindy Jimmerson's "Big Sky" Lean...

Dr. W. Edwards Deming always said we need to drive out fear from organizations, as point 8 of the 14 Points said: "Drive out fear,...

A key cultural aspect of Lean is the "daily huddle." Sure, this practice isn't exclusive to Lean, but it fits with the core concepts...