Tag: Respect for People
As Seen on TV: Random Lean Terms in Commercials
On a recent Sunday morning, I was watching cable news channels and two different commercials had a word jump out at me, words that...
Guest Post: What is “Yokoten?”
Mark's Note: Today's post is from Al Norval, with the firm Lean Pathways, Inc.
In the Lean world, we hear all kinds of Japanese...
Everybody Deserves Workplace Respect – Even the T.S.A.
As somebody who flies about 75,000 miles a year, I am far too acquainted with the Transportation Security Administration and their annoyances (to the...
Talk Preview – “Why Your Hospital Should be Like a Factory…...
When hospital people say they don't want to be a factory or "we don't want assembly-line medicine," the statement often goes unchallenged. What is...
More Trust, Less Fear
As I'm going through revisions of my book, Lean Hospitals, a theme jumps out at me in Chapter 2.... it's all about trust.
The first...
GM Blames Layoffs on the Japan Earthquake and JIT; Should Instead...
Here is a sad article with the headline"General Motors lays off workers at NY plant." This is an addition to earlier Shreveport layoffs.
The media...
The Workplace, “Bosses,” Health, and “Authentic Conversations”
As many people do, I had to fill out an online health assessment for the purposes of my family's health insurance. The survey asked...
Parody Audio: Charlie Sheen Calls to Talk Lean Healthcare?
Now actor Charlie Sheen has been all over the news lately, giving interviews to practically anyone with a microphone. This is the type of...
Enough with the Factory Bashing, Please – Healthcare Professionals and WIRED...
Those of you who know my background know that I spent the first 10 years of my career working in various manufacturing sectors (including...
Toyota’s Video Showing How TPS Helps Healthcare; Recent NASA Report Exonerates...
Toyota has produced a series of videos that show how their innovations, technology and otherwise, have benefitted people outside of automobiles.
One video that caught...
Podcast #108 – Gwendolyn Galsworth, Respect for People and “Work That...
Episode #108 is a discussion with Dr. Gwendolyn Galsworth, recorded in person at the 2010 Shingo Prize Conference in Salt Lake City. Gwendolyn was...
Reader Question: When the Stated Values Don’t Match Daily Reality
I received a question from a reader, a retiree from a manufacturing company who is now a volunteer for a healthcare organization. We have...
