Tag: Respect for People

When hospital people say they don't want to be a factory or "we don't want assembly-line medicine," the statement often goes unchallenged. What is...

As I'm going through revisions of my book, Lean Hospitals, a theme jumps out at me in Chapter 2.... it's all about trust. The first...

Here is a sad article with the headline"General Motors lays off workers at NY plant." This is an addition to earlier Shreveport layoffs. The media...

As many people do, I had to fill out an online health assessment for the purposes of my family's health insurance. The survey asked...

Now actor Charlie Sheen has been all over the news lately, giving interviews to practically anyone with a microphone. This is the type of...

Those of you who know my background know that I spent the first 10 years of my career working in various manufacturing sectors (including...

Toyota has produced a series of videos that show how their innovations, technology and otherwise, have benefitted people outside of automobiles. One video that caught...

Episode #108 is a discussion with Dr. Gwendolyn Galsworth, recorded in person at the 2010 Shingo Prize Conference in Salt Lake City. Gwendolyn was...

I received a question from a reader, a retiree from a manufacturing company who is now a volunteer for a healthcare organization. We have...

The Kaizen Institute website has posted an excellent text Q&A with Masaaki Imai, who you might recognize as the author of the relatively early...

Yesterday, I tweeted a quote about patient safety that I've seen posted on the wall or bulletin board in many hospitals: "To err is human,...

The last two days, I've been facilitating my LEI workshop called "Key Concepts of Lean in Healthcare." We had a great group and had a...