Tag: Quality
Operational Excellence Mixtape: December 6, 2019
Healthcare - Creating Value for Patients
Does Lean "work" in hospitals in the US? Sort of, according to the Journal of Healthcare Management. There is evidence...
Podcast #353 — Quint Studer on Tips for Busy Leaders in...
My guest for Episode #353 of the podcast is somebody whose work I've appreciated for a long time -- Quint Studer. I was first...
How Does a Loving & Caring Organization Get Accused of Treating...
Children's Hospital of Philadelphia (CHOP) is the oldest children's hospitals in the United States. I don't think I've ever been there, but I remember...
Congrats to Mary Greeley Medical Center for Receiving the Baldrige Award!
Today, I'd like to celebrate my friends at Mary Greeley Medical Center in Iowa for being one of six healthcare organizations to receive the...
Podcast #352 — Dr. Fred Southwick, Teaching Quality, Patient Safety &...
Joining me for Episode #352 of the podcast is Frederick Southwick, M.D. He is a Professor of Medicine and is also Director of Patient...
Do Operating Rooms Need More Warning Signs to Prevent So-Called “Never...
Medical errors are not a laughing matter. Harm (or death) resulting from preventable process problems are far more common than most people might think.
This...
Unraveling the Mystery Behind MLB’s Home Run Surge: A Data-Driven Exploration
It's been a busy few weeks for me with work travel and, blogwise, I'm winding down into a few weeks of "blog vacation" (which...
Bob Lutz on Tesla, Threats, & Communication About Quality – and...
Hat tip to Stan Feingold from StoreSMART (a Lean Blog sponsor) for sending me this article:
Bob Lutz Talks Panel Gaps, Tesla, and Why Every...
Dr. Gary Kaplan and Virginia Mason Medical Center’s “War on Waste”
A few of you sent me this article from Modern Healthcare (thanks!):
Virginia Mason Health CEO Dr. Gary Kaplan wages a war on waste
As you...
On Boeing, GM, and Hospitals… and Epic Battles Between Reality and...
Yesterday's blog post was about a situation (with my podcast hosting service) that triggered memories of my time at General Motors in 1995. Today's...
On Podcast Server Downtime, Scars from General Motors, and Taking Ownership...
Ever since I started podcasting in 2006, I've been using a company called "Hipcast" to be the "hosting" company for the podcast audio files...
Journalists — Please Stop Using “Assembly Line” as a Lazy Synonym...
Back in 2006, I wrote my first blog post about the unfortunate use of "assembly line" to mean "bad quality." The context there was...