Tag: Quality
Just as Bad in Canada
globeandmail.com: Private sector health care: Think quality, regulationI don't think healthcare and quality is a "Private vs. Public" debate. As we'll inevitably have...
Krazy Kwality Posters
I really dislike motivational posters, particularly those meant to inspire quality. I guess it comes from the early Deming training/indoctrination and having been around...
Certification and Quality
Modern Healthcare Online (article available to subscribers only, March 12, 2007 Issue)I think it's been true in the manufacturing world that quality certifications, such...
Ford: Quality equal to Toyota
Detroit News ArticleIn terms of initial vehicle quality, Ford Motor Co. is in a statistical dead-heat for second place with Japan's Toyota Motor Corp....
"That’s What We’re Here For"
My main point here I think is "Tech Support should NOT be part of the normal process."I needed to register for an internal company...
Say "No" to Bad Drug Stores
The Blotter: ABC Report on Pharmacy ErrorsI first stumbled across this 20/20 report when I saw a preview on the ABC investigative reports video...
Multitasking is NOT Part of Standard Work
The New York Times ran an article this weekend exposing the myth of multitasking. Despite the common belief that we have to multi-task to...
In Inspectors We Trust?
U.S. Mint goof creates 'Godless dollars' - Boston.comThis isn't a political blog, so the intent isn't to debate if our U.S. currency *should* say...
Exploring the BBC’s Take on Lean Production at Toyota and Ford:...
The BBC highlights lean practices and provides a stunning contrast between Toyota and Ford in this article:
BBC NEWS | Business | The triumph of...
Defining Defects
Flawless products no one wantsThis was sent by my old colleague Darren, a lean guy from Phoenix. He didn't add any commentary, but...
Hiding Defects in the Ceiling
USA's only breast implant factory adjusts to silicone approval (USA Today)First off, shame on the journalist for using the "everything is bigger in Texas"...
Incentives for On-Time, But What About Quality?
Rotorhub: The Information Hub of the Helicopter IndustryHere's an article about some military helicopter part production and a "lean" system.This jumped out at me:At...
