Tag: Quality
Interview with Paul O’Neill; The Right Goals in Healthcare
Many of you may know of Paul O'Neill for the dramatic employee safety improvements at aluminum maker Alcoa and you may know of him...
Great Interview with Dr. Richard Shannon on Lean / Toyota Methods
Today, I'm linking to a fantastic interview and discussion between two luminaries in the patient safety world - Dr. Robert Wachter (read his blog)...
UK Government Wants Lean and Six Sigma or Just Cost Cutting?
I guess I have a burr in my saddle this week, being Independence Day and all, since I'm commenting on something from the UK...
Lean Consultant to Fill In as Hospital CEO
Interesting news from Idaho, where an outside Lean consultant has been named interim CEO of St. Luke's Magic Valley Medical Center (see "Consultant to...
Should Have Posted a “Caution: Don’t Knock Our House Down” Sign?
I saw this on the national cable news two nights ago, the horrifying story of a Denton TX woman whose house was basically destroyed...
April Fool: A New Way to Learn Lean? Wii Lean!
Note: I edited the post title on April 3 to make it clear this was an April Fool's Joke. Comments posted by readers on...
Another CEO Talk: “Can I Say That?”
The final keynote talk at the recent Society for Health Systems / ASQ Healthcare conference was given by Dr. Barry Silbaugh, a former hospital...
How “Training With Industry” Helped in This Hospital Laboratory
On Friday, I co-presented at the Society for Health Systems / ASQ Healthcare Division conference in Atlanta. It was the first time this was...
Akio Toyoda’s Testimony to Congress
I only watched a few minutes of Toyota CEO Akio Toyoda's live testimony (thanks to online cable news streaming), but the first things I...
Re-visiting Chapter 2 of Out of the Crisis (Part 1)
Continuing my series on re-reading Dr. W. Edwards Deming's book Out of the Crisis, I'm posting a series of tweets from the Chapter along...
Arbitrary Targets at DFW – What About Your Organization?
As I've been re-reading Dr. Deming's Out of the Crisis, stuff like this jumps out at me more and more. I saw similar signs...
The Impact of Toyota’s Quality Problems on “Lean Healthcare”?
As I'm traveling back from Sweden today, I think I'll be catching up on the web reaction to Toyota's major quality problems and recalls....
