Tag: Quality

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

I wrote this piece for IndustryWeek... it starts: "In January, passengers, crew and the public were stunned by the latest high-profile incident involving a...

Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...

For a long time, I've heard the phrase "the hidden factory" used to describe various forms of waste in a factory, including rework operations...

As we sit in seat 26A, mindlessly watching a movie, we take for granted that our cell phone (or the shirt off our back)...

What do Boeing frontline mechanics and engineers think about this day? What did they expect going into it? How did the day turn out?...

We can all make mistakes, so I advocate for learning from mistakes through my book, podcast, and speaking. I do my best to learn...

Listen: In Episode 44 of the Lean Whiskey podcast, Jamie Flinchbaugh and Mark Graban get back together for this first episode of 2024. Since we're...

Update: I've written a longer piece about inspection that's now at the bottom of this post. I'm frustrated that the official Boeing response to their...

Psychological Safety is not some nice-to-have touchy-feely concept. Psychological Safety means that you feel safe speaking up in the workplace. That could mean: Asking questions Pointing out...

Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...

I was recently interviewed by Megan Wallin-Kirth for an article she wrote for Quality Digest. I thought she was interviewing me for a broader...