Tag: Quality

Listen: Podcast #128 turns the tables a bit, as your host Mark Graban is, this time, interviewed by Dirk Dusharme and Ryan Day from the...

First off, I'm not trying to dredge up a "Lean vs. Six Sigma" battle here. I'm not "anti-Six Sigma." I'm not a huge proponent...

Podcast #127 is a very special conversation with a leader and a hero of mine in the world of patient safety, Richard P. Shannon,...

In my segment, we talk about Lean in healthcare, including my recent article on Healthcare Kaizen, quality and patient safety improvement, unique challenges in healthcare, and more.

Last week, I posted a podcast with Mike George, founder of Strong America Now, an organization that is promoting Lean and Six Sigma methods...

Listen I have a very special guest for Podcast #124 -  he is Paul O'Neill, the U.S. Treasury Secretary from 2001 to 2002 and former...

I was at the ThedaCare Center for Healthcare Value office a few months ago when Dr. John Toussaint reported that he had gotten a...

Vote for this year's "Modern Healthcare's Most 100 Influential" list. Click here. Sadly, Dr. John Toussaint is not on the list of nominees. I voted for...

Today's post is from my friend Naida Grunden, author of the outstanding book The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota...

It's great to see Lean mentioned in mainstream healthcare management publications, such as the article in HealthLeaders (print and online) called "Systemwide Process Improvement."...

In the news yesterday, a General Motors recall over what could be just one isolated steering wheel problem in an Ohio-built Chevrolet (don't call...

I snapped this pic while visiting a hospital earlier this year. This was out in the cafeteria as part of a series of signs...