Tag: Quality

The Fall and Rise of Automotive (and Healthcare) Quality

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One of my favorite newspaper writers is Ed Wallace of my local Fort Worth Star-Telegram. Wallace appears in the Sunday automotive section and usually...

One Problem with Healthcare Data

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This article caught my eye recently: "Canada leads in surgical mishaps." By "leads," the article means they have a high number of mishaps (which...

Webinar Recording from a University of Michigan Health System Lean Leader

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Yesterday, the MIT SDM program hosted a webinar by Dr. Jack Billi from University of Michigan. I had the good fortune to meet Dr....

ASQ Member Videos on Quality, Their Careers, and Their Lives

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As mentioned in Monday's post with Podcast #131 (Paul Borawski, CEO of the American Society for Quality), ASQ had a contest where members could...

Paul Borawski, the CEO of ASQ (American Society for Quality) on...

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Listen: My guest for episode #131 is Paul Borawski, the CEO of ASQ, the American Society for Quality. Today, we are talking about ASQ, their...

Berwick Steps Down as Medicare & Medicaid (CMS) Administrator

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This made news on Wednesday - Dr. Donald M. (Don) Berwick stepped down as CMS Administrator: "Harvard professor Don Berwick resigns as Medicare chief."...

Federal Funding Ends for Malcolm Baldrige National Quality Award

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I'm still looking for a published news source for this, but I learned earlier today from Paul Borawski, the CEO of the American Society...

Proof that 100% Inspection is Knot 100% Effectiv in Book Editing...

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It's sometimes said (and I believe this to be true) that "100% inspection isn't 100% effective" (it seems like Dr. W. Edwards Deming might...

Cost Containment is not the Primary Focus of Lean – But...

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American hospitals are concerned (understatement!) about their future revenues as healthcare reform gets implemented. I heard one senior executive tell his staff, "We are...

Infographic – The Hazards of Hospitals

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Some people might find this graphic inflammatory, if they are feeling defensive about the state of healthcare and if they feel like they are...

Coaching, not Berating, when Mistakes are Made in Football (or the...

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I was happy to attend the first football game of the year for my alma mater, Northwestern, as they defeated Boston College last Saturday....

Dramatically Reducing Infections & Errors – Why Not Your Hospital?

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When I recently interviewed Paul O'Neill and Dr. Richard Shannon about the amazing improvements in patient safety that had been made in the Pittsburgh...
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