Tag: Quality
Live Blogging Day 1: Lean Healthcare Transformation Summit 2014
Today is the first day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag #HCSummit14 to see my tweets and thoughts from others....
Debate about Lean at SF General Hospital – Hire a Consultant...
Happy June, everybody! Summer is here. We've actually had a delightfully long spring here in San Antonio, which means the temperature hasn't really been...
The Real #VAscandal is the Long Waiting Times & Bad Management,...
Look at the System, Not the Individuals
I've been wanting to blog about the "VA Scandal," but have avoided it because
it is somewhat politicized (as...
Run Fast if You Ever Hear This Phrase from a “Lean...
I sometimes torture myself by watching webinars given about "Lean Sigma." I hear a lot of claptrap about Lean... things that are just demonstrably...
My Skepticism about GM’s “Speak Up for Safety” Program
I posted a new article on LinkedIn:
"My New Program: Speak Up About "Speak Up for Safety" at GM."
GM seems to continue their "blame...
The Day I Thought I’d Get Fired from “The Old GM”...
Following up on yesterday's post that talked about "the old GM" putting cost ahead of quality, I sometimes I get flashbacks to my days working...
Are Today’s Hospitals Too Much Like “The Old GM?”
As a former GM employee and a GM customer, I'm really fascinated by the reaction of the public, the media, and Congress to the...
Good Questions, But With Some Misunderstandings about Lean Healthcare
In 2009, I wrote about a nurses' union in New Brunswick that supported Lean because they realized this methodology could help reduce waiting times and...
More on Lean in Saskatchewan
Since the healthcare improvement work I do is apolitical and non-partisan, I'm generally not one to butt into the political affairs of Canada or...
Maintaining a Hospital’s Level of Service After Layoffs
Thanks to a Google News Alert email, I get news stories (on a daily basis) about hospital layoffs around the country.
Many of the articles...
Guest Post: Book Chapter on VIBCO and “Captain Karl”
Mark's note: Today's guest post is an excerpt from the book Remarkable by Toby LaVigne. Toby's bio can be found at the bottom of this...
Detect Instead Of Inspect
Mark's Note: I'm away on vacation through November 6... there will be some guest posts in this post during that time. Today's post is...
