Tag: Quality
“How do you deliver quality and value to market quickly?” –...
When I was back at MIT earlier this month, I really enjoyed the lectures that I was able to attend. See my notes from...
U.S. Hospitals Have the Best E.R. Care for Kids, But Aren’t...
There's been a back-and-forth of views about the state of pediatric emergency medicine recently in the Wall Street Journal.
Let me start first, actually, with...
Dr. Atul Gawande’s Article on Reducing the Waste of Unnecessary Healthcare
I've been a big fan of Dr. Atul Gawande's writing for a long time (see previous posts about him and his work).
His latest article...
Cleaning out the Backlog: 3P in the NHS, “Secret” HAI Weapons,...
As I sometimes do, I'm going to close out a bunch of browser tabs (which makes my Mac run faster) and I'll do that...
Throwback Thursday: A Lean Healthcare Conference From 2007
Back in 2007, I had my first opportunity to travel to England, a country I really love visiting. I had the chance to attend...
Why is the Hawthorne Effect Nothing to Brag About or Hope...
Forgive me for being a bit of an Industrial Engineering geek here in this post. After all, my bachelor's degree is in Industrial Engineering,...
Why Would These Workplace Slogans Be Offensive to Employees?
Reminder: I'm doing a webinar today with Dr. Greg Jacobson, CEO of KaiNexus, titled "How To Spread Continuous Improvement" and I hope you'll join...
The One Thing Lean Six Sigma Got Wrong About Lean?
Mark's Note: Today's post is by Erwin van der Koogh, who comes to us from Australia. The thoughts and opinions here are his, although...
Lean Factories and Lean Hospitals Are Safer and They’re Better Listeners
When we introduce the idea of Lean to healthcare organizations, it's very common for somebody (often a senior physician) to say something like,
"But we...
Podcast #218 – Karen Kiel-Rosser, Baldrige & Mary Greeley Medical Center
My guest for episode #218 is Karen Kiel-Rosser, Vice President/Quality Improvement Officer at Mary Greeley Medical Center in Iowa. You can see her full bio...
The One Thing Google Should Show When You Search for a...
Today's post is hosted over at LinkedIn, as part of my participation in the LinkedIn Influencers series.
The post is titled: "The One Thing Google...
A Story About a Hospital Putting Safety First Over Patient Satisfaction
In yesterday's blog post ("Safety is always our top priority" - From lip service to daily practice?"), I challenged hospital leaders to back up...
