Tag: Quality Digest

Quality Digest: How to Use Mistakes to Improve Quality; Stop Spending...

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I was recently interviewed by Megan Wallin-Kirth for an article she wrote for Quality Digest. I thought she was interviewing me for a broader...

A Roundup of Articles and Interviews on Learning from Mistakes: Sept...

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Here's the latest roundup of blog posts, articles, and interviews / videos related to learning from mistakes and my book The Mistakes That Make...

Ryan McCormack’s Operational Excellence Mixtape: December 3, 2021

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Thanks as always to Ryan McCormick for this... there's always so much good reading, listening, and viewing shared here by him! News, blogs, articles, resources,...

Operational Excellence Mixtape: November 23, 2018

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Healthcare - Creating Value for Patients Hospitals have been collecting patient complaint data for decades, but leveraging the data for improvement has remained elusive.  Some new...

Podcast #323 – Davis Balestracci on “Data Sanity”

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I first met Davis Balestracci at a conference a few years back, where I heard him give a very spirited and insightful presentation. That's why I'm happy to have him as my guest for Episode #323 of the podcast. We'll talk about a range of topics, including some of the key lessons that you'll find in his book (as a much deeper dive than we can get into here) Data Sanity: A Quantum Leap to Unprecedented Results (2nd edition). Davis has been a long-time columnist for Quality Digest, and you'll hear his thoughts on Process Behavior Charts, W. Edwards Deming, Lean Six Sigma, and more.

Reviews of “Measures of Success” – I’m Appearing on “Quality Digest...

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Today, I'll be appearing live as a guest on the live internet show "Quality Digest Live." You can watch live at 2 PM ET / 11 AM PT on Friday... QualityDigest.com also recently published a review of my book Measures of Success and we'll be discussing the book and more on the show. I also recently discovered this short podcast episode / review about my book, from the "Improve Something Today" podcast by Brian Kerr...

Measures, Incentives, Heart Attack Mortality, Driving Safety, and Statistical Thinking

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In this post, I look at the impact (or lack thereof) of targets, rankings, and incentives, when it comes to safe driving or PCI (angioplasty) procedures in a hospital cath lab. Are we improving? How do we know? How do we improve?

Mark Graban, Quality Digest Interview (With Transcript)

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Dirk Dusharme, Mike Richman, and I talked about: The 3rd edition of Lean Hospitals, This article I wrote for Quality Digest, and more such as:

Recording of My Free Webinar on “Strategy Deployment”

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Reminder - I'll be a guest for an 8- to 10-minute video interview on the show Quality Digest Live, today at 2 pm ET....

My Article for Quality Digest About #Lean Falsehoods; “QDL” Show on...

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We'll probably also talk about this article that was published yesterday on QualityDigest.com: "Lean Is About Quality, Not Just Speed or Efficiency... in Factories or in Hospitals" It might ruffle some feathers, but oh well.

The Truth About Data and PDSA/PDCA from a Toyota Publication

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Out there in the Lean and quality improvement communities, you sometimes hear some silly things. Sometimes, I want to attach the "Lean As...

“Quality Digest Live” Video Archive & Follow Up Post on Standardized...

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Thanks to the guys at Quality Digest... I was on their weekly video show "Quality Digest Live" last week, talking about "Healthcare Kaizen." You...