Tag: Psychological Safety
Upcoming Shingo Webinar on Learning From Mistakes and Psychological Safety
I'm excited that the Shingo Institute asked me to present a webinar on June 18th:
Click here to register for the webinar
They've also published an...
Mistakes and Errors: A Circular Definition; Leadership Matters
When writing or speaking, I use the words "mistake" and "error" interchangeably. The definitions in some dictionaries are comically circular.
Dictionary.com defines an error as:
"a...
Preventing Surgical Errors: Effective Strategies Over Warning Signs in Operating Rooms
This is a Chat GPT / Dall-E generated image:
It's silly, right? I've never seen a sign like this in an operating room. And I'm...
LinkedIn Poll on Barriers to Speaking Up: Fear and Futility
Research by Ethan Burris shows that the top two reasons employees choose to keep quiet in the workplace are:1️⃣ Futility2️⃣ FearFear of getting in...
Do We Need Another Share in the See, Solve, Share Model...
I love Steve Spear's emphasis on a Toyota-based Lean model of:
"See, Solve, Share"
See problems, solve problems, and share what worked as countermeasures. That's the ideal,...
Ryan McCormack’s Operational Excellence Mixtape: April 19, 2024
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...
Cultivating a Culture of Candor: Transforming Workplace Communication for Better Outcomes
Does it Feel Better to Be Vulnerable or Candid in a Workplace?
I've learned so much from Timothy R. Clark of the firm LeaderFactor, author...
A Better Question Than “Do You Have Any Questions?”
Recently, I've heard an idea a few times that I'd like to share and discuss in this post. As I'm writing this, I can't...
Instead of Urging Your Employees to Be Brave, Help Them Feel...
It's 9 p.m. in an operating room, just before the last procedure of a long day that had been full of delays. A nurse...
Ryan McCormack’s Operational Excellence Mixtape: February 23, 2024
Thanks as always to Ryan McCormack for this... there's always so much good reading, listening, and viewing shared here by him! Subscribe to get...
Continuous Improvement Requires Psychological Safety and Continuous Improvement
"At least two of the major things that are required for continuous improvement to take root: Psychological Safety and problem-solving..."
Here's a clip from...
No, You Can’t Have Too Much Psychological Safety
Thanks to Timothy R. Clark and Junior Clark for this excellent episode of their "Culture by Design" podcast from LeaderFactor:
In the episode, they debunk...