Tag: Process Behavior Charts

What Does it Mean if Your LinkedIn Profile Views Are Down...

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I say it a lot, but two data points are not a trend. I didn't invent that idea, of course, but I've tried to...

Webinar on Process Behavior Charts & Covid-19 [Recording]

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I'm really excited to have collaborated with Chris Chapman on a webinar that we presented jointly on Monday June 1. Here is the recording: https://www.youtube.com/watch?v=xd5zPoYG68w&feature=youtu.be You can...

The Misleading Use of “YTD” Numbers to Evaluate Performance

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In my travels, I see many organizations using Year-to-Date (YTD) numbers to evaluate performance. Some of it is in the context, at this moment,...

Learning Process Behavior Charts and the More Difficult Challenge of Unlearning...

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Thanks to ASQ for asking me to write this article for their "Statistics Digest" newsletter in October of 2019 - click here to access...

Starbucks Risks Getting Burned on the Metrics Rollercoaster

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Shout out and hat tip to Dan Markovitz for his excellent blog post: "WHEN LEADERS TORTURE THEIR EMPLOYEES" He makes a strong case that displaying three...

My Blog Post for Catalysis on Going “Beyond Emojis” with Process...

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Thanks to Sara Thompson and Catalysis Inc. for asking me to write a blog post for them. If we can go "Beyond Heroes" (a...

From Numbers to Insights: Smarter Ways to Evaluate Webinar Success

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One of the things I do with KaiNexus is manage our webinar series. That means lining up presenters, playing the role of host and...

Are NFL Kickers “Regressing” in Field Goal Accuracy?

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Rodger Sherman is a fellow Northwestern alumnus who I follow on Twitter, for tweets about NU football and beyond. He recently tweeted about NFL field...

Are Younger Employees the Only Ones Who Want Fair, Real-Time Feedback?

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I was asked to write this article for recruiter.com, which I am reprinting here with their permission. Younger Workers Crave Instant Gratification. Here's How to...

Throwback Thursday: A Scary (?) Halloween Webinar About Managing Metrics

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Happy Halloween! I'll actually be home to hand out treats as a countermeasure for possible tricks. A year ago, I did a KaiNexus webinar...

Gordon Deal Interviews Mark Graban Again About “Measures of Success” [Audio...

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As I've shared before, one of my goals with my book Measures of Success: React Less, Lead Better, Improve More was to reach audiences...

#Throwback Thursday (and Updates): Bryce Harper, Home Runs, Attendance, and Game...

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The Major League Baseball regular season has ended, so there's an opportunity to revisit some posts about statistics, variation, and Process Behavior Charts. Bryce Harper's...
"The Mistakes That Make Us" Receives Shingo Publication Award!Learn More
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