Tag: Process Behavior Charts

Why Samantha Riley Prescribes “Making Data Count” in the NHS England...

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Scroll down for video, how to subscribe, video, transcript, and more My guest for Episode #413 of the Lean Blog Interviews podcast is Samantha Riley,...

Evolving Lean Metrics: Why Process Behavior Charts Outperform Red-Green Charts

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tl;dr summary: This post challenges the traditional use of red-green binary charts in tracking performance and promotes Lean Process Behavior Charts. It emphasizes the...

Oscars Ratings Down 20% — A Data Point Worth Reacting To?...

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Original Blog Post from 2020: An update from 2021 is at the bottom of this updated post Another year, another evening of the Academy Awards, a.k.a....

A Dutch Engineer Now Working in Lean Healthcare: Arnout Orelio

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My guest for Episode #403 is Arnout Orelio, author of the book Lean Thinking for Emerging Healthcare Leaders: How to Develop Yourself and Implement...

Learning From These Charts About Patients and Dignity (and Improvement)

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I was pointed to this tweet late last year: https://twitter.com/Quality_Watch/status/1332428482517712896 Here is the chart in question: It's an important question from the British NHS -- of course,...

“Red / Amber / Green” Charts Are Neither State of the...

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In my book Measures of Success: React Less, Lead Better, Improve More, I try to make the case that "Process Behavior Charts" are a...

NFL Scoring is Up, An All-Time High, But is it A...

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I do enjoy watching football, so this headline caught my eye: "Why Are N.F.L. Scores Scores So High This Season?" If you know me and my...

What Does it Mean if Your LinkedIn Profile Views Are Down...

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I say it a lot, but two data points are not a trend. I didn't invent that idea, of course, but I've tried to...

Webinar on Process Behavior Charts & Covid-19 [Recording]

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I'm really excited to have collaborated with Chris Chapman on a webinar that we presented jointly on Monday June 1. Here is the recording: https://www.youtube.com/watch?v=xd5zPoYG68w&feature=youtu.be You can...

The Misleading Use of “YTD” Numbers to Evaluate Performance

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In my travels, I see many organizations using Year-to-Date (YTD) numbers to evaluate performance. Some of it is in the context, at this moment,...

Learning Process Behavior Charts and the More Difficult Challenge of Unlearning...

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Thanks to ASQ for asking me to write this article for their "Statistics Digest" newsletter in October of 2019 - click here to access...

Starbucks Risks Getting Burned on the Metrics Rollercoaster

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Shout out and hat tip to Dan Markovitz for his excellent blog post: "WHEN LEADERS TORTURE THEIR EMPLOYEES" He makes a strong case that displaying three...