Tag: Problems

When Problems are Hidden in Kudos: From Celebrations to Root Cause...

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I want to give credit to my friend and colleague Tony Milian for the idea that prompted this blog post. Tony and I used...

The “Smart Loves Problems” TV Ad — But What Does Fear...

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This ad caught my attention while watching a little bit of Monday Night Football this week. It's an IBM ad titled "Smart Loves Problems." The ad's...

My Visit to Cleveland Clinic: Seeing Leaders Engaging Staff in Meaningful...

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I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a very stimulating visit and it was great to see the progress they were making in building a “culture of improvement.”

Throwback Thursday: Flexing, Gemba Claus, Problems, Shook, Jail, and Holiday Gifts

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As we start easing into the holidays, I wanted to share a few throwback posts from this day or this week from previous years: From...