Tag: Problem Solving

What happens when a mistake is made in your organization? How do you react when an error occurs? A lab specimen gets mislabeled. The wrong...

We all know the beaver is "the engineer of the animal kingdom." That's why MIT has a beaver as a mascot... it's an engineer...

California week on the blog continues after yesterday's post about Lean at San Francisco General Hospital. Today, I'm flying to Los Angeles to attend the...

In the Kaizen process, we ask everybody to identify problems (or opportunities) and then to write down an idea that could potentially solve the...

It's been fun attending the annual Lean Transformation Summit (produced by LEI). Today is Day 2. I took some notes from Day 1 and...

We've all seen it. We've probably all done it. What's that? Jumping to solutions. I hope this illustration I created gives you a bit of pause... not just...

Out there in the Lean and quality improvement communities, you sometimes hear some silly things. Sometimes, I want to attach the "Lean As...

Mark's post: I'm still away on vacation, but happy to have some guest bloggers, including Chad Walters. Unlike his past posts, today's not about...

While I'd be the first to admit that my writing is not perfect and I certainly need a copy editor for my books, I...

I recently read an article (a case study) about "Lean Six Sigma" in a publication. It's not online, so I can't link to it,...

Here's a funny ESPN commercial featuring PGA golfer Rickie Fowler. Fowler is pouring coffee, yet he makes some bad assumptions about which coffee is decaf...

My guests for Podcast #179 are my friends Judy Worth and Tom Shuker, two of the co-authors of the book Perfecting Patient Journeys, which...