Tag: Problem Solving
Video: Toyota Helps Harbor-UCLA Medical Center and Their Eye Clinic
California week on the blog continues after yesterday's post about Lean at San Francisco General Hospital.
Today, I'm flying to Los Angeles to attend the...
Kaizen Tip: Just Do Its and Root Causes
In the Kaizen process, we ask everybody to identify problems (or opportunities) and then to write down an idea that could potentially solve the...
Notes & My Short Talk from the #Lean Transformation Summit, #Lean14
It's been fun attending the annual Lean Transformation Summit (produced by LEI). Today is Day 2. I took some notes from Day 1 and...
Jumping to Solutions
We've all seen it. We've probably all done it.
What's that?
Jumping to solutions.
I hope this illustration I created gives you a bit of pause... not just...
The Truth About Data and PDSA/PDCA from a Toyota Publication
Out there in the Lean and quality improvement communities, you sometimes hear some silly things. Sometimes, I want to attach the "Lean As...
The Power of Asking “What Do You Think?”
Mark's post: I'm still away on vacation, but happy to have some guest bloggers, including Chad Walters. Unlike his past posts, today's not about...
From Vague to Passive to Active in Your Voice and Improvement...
While I'd be the first to admit that my writing is not perfect and I certainly need a copy editor for my books, I...
Don’t Let Looking at Data Blind You From Seeing Reality
I recently read an article (a case study) about "Lean Six Sigma" in a publication. It's not online, so I can't link to it,...
Weekend Fun: An Example of Poor Problem Solving
Here's a funny ESPN commercial featuring PGA golfer Rickie Fowler.
Fowler is pouring coffee, yet he makes some bad assumptions about which coffee is decaf...
Podcast #179 – Judy Worth & Tom Shuker, Perfecting Patient Journeys,...
My guests for Podcast #179 are my friends Judy Worth and Tom Shuker, two of the co-authors of the book Perfecting Patient Journeys, which...
Blame the Worker or the System – British Airways Engine Covers
I flew back safely from Finland on Saturday - or I should say British Airways and American Airlines flew me safety, including in the...
A Lack of PDSA Made JCP’s New CEO SOL?
It's been interesting to follow the rise and fall of former Apple retailing executive Ron Johnson during his less-than-two-year stint as CEO at long-struggling...
