Tag: Problem Solving
“Why?” Not “Who?” Fixing Systems, Not Blaming Workers
Today's post is the first contribution from Shrikant Kalegaonkar, a frequent commenter here on the blog, LinkedIn, and Twitter. We had a chance to meet in Austin last year and I appreciate his shared interests in Lean, statistical process control (ala Deming and Wheeler), and quality improvement. He initiated this piece and I ended up collaborating with him on it. I hope it sparks some healthy discussion...
Safety Issues Plague Hospital(s) – Front Page of USA Today
If this post is a bit of a rant, I apologize. The problems here are avoidable and fixable. That's one reason I get so...
Aim for “Effectiveness” in Your Gemba Walks, Not “Efficiency”
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This is an elaboration on something I originally posted on LinkedIn.
I saw somebody touting an approach that...
My LinkedIn Article: Supply Chain Matters – at the Oscars® and...
The mistakes at The Oscars were trivial and unimportant in the grand scheme of things. What are some lessons learned that apply to improving healthcare supply chains?
The Oscars, An Embarrassing Preventable Error, #Lean, and Process Improvement
Alternative headline: “Poorly Designed Card Trips Up Beatty and Dunaway at The Oscars.” Or “A Bad Process Beats Warren Beatty Every Time.” What are the Lean lessons from this mistake?
Marie Osmond and The Excuses for Not Getting Lean
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I don't normally pay too much attention to TV commercials, but I was working out...
#TBT: A Year of @KaiNexus Webinars, January through June, on Various...
One of the things I do for KaiNexus is produce and host our monthly free webinar series. You can view all of the recordings...
Did Bad Systems & Training, Weak Problem Solving, and Poor Supervision...
The cancelation of a meaningless NFL exhibition pre-season game is probably one of the least important problems in the world. But, it happened recently...
Coming in August… A New Event in Wisconsin: “Skillsfest”
My friend, fellow Lean practitioner, and fellow MIT LFM/LGO program graduate Jason Schulist is organizing a new event that I wanted to share with...
Recording: Free Webinar with Jon Miller on “Practical Problem Solving”
On Tuesday, I hosted, via KaiNexus, a webinar with Jon Miller on the important topic of "Practical Problem Solving," a structured 8-step method for...
Rethinking the Five Whys: Introducing the ‘Many Whys’ Approach in Lean...
There’s no magic about the number five. I’ve seen some people write that five is somehow a “magic number.” No, that’s not really the case. Ask why more than once, probably more than twice…
Beyond the Five Whys: Lean and Lean Startup Require a Deeper...
We don’t just ask why. We start by properly defining and clarifying problems. Jumping straight to Five Whys is like jumping straight to “Learn” in the Lean Startup Build-Measure-Learn cycle.
