Tag: Problem Solving

Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Healthcare and hospital staff around the world are working tirelessly to provide...

tl;dr summary: The blog post discusses the importance of reporting and solving problems for patient safety in Japan. It highlights stories from two hospitals...

Healthcare - Creating Value for Patients Sometimes you just need to get a team together and improve.  Here's a good example of use of A3 thinking to...

I want to give credit to my friend and colleague Tony Milian for the idea that prompted this blog post. Tony and I used...

This ad caught my attention while watching a little bit of Monday Night Football this week. It's an IBM ad titled "Smart Loves Problems." The ad's...

Our guest today for Episode 348 is Cinnamon Dixon, Director Of Continuous Improvement at Cleveland Clinic. I interviewed her for the KaiNexus Continuous Improvement...

General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos: Learning to Lead. "Learning...

I was invited to give a presentation on Process Behavior Charts and Measures of Success at Cleveland Clinic last week as part of their...

"The way we've always done it" doesn't mean that's the right way or the best way to do something. One of my daily habits is...

Please join us on May 16, as KaiNexus and I host a webinar presented by a leader from one of our customers -- Chad...

Mark's Note: I've known Ryan McCormack for many years now, thanks to his previous work in Lean healthcare and his attendance at Lean Healthcare...

My guest for Episode #324 of the podcast is Art Smalley. Art was one of the first Americans to work for Toyota Motor Corporation in Japan and, since then, has been helping other organizations with the Toyota Production System (a.k.a. "Lean") methods and approaches. You can also visit his website to learn more, www.ArtOfLean.com. Art is a fellow faculty member at the Lean Enterprise Institute. He has written two Shingo Publication Award-winning books: Creating Level Pull and (co-authored with Durward Sobek) Understanding A3 Thinking. Art later wrote Toyota's Kaizen Methods: Six Steps to Improvement with Isao Kato. I own all of these books and have only met Art briefly in the past, so I'm happy to finally have him here as a guest. Today, we'll talk about Art's career and his most recent book, Four Types of Problems, published by the Lean Enterprise Institute (note: LEI provided me a free electronic copy of the book).