Tag: Problem Solving

Going Down — When a Solution to One Problem Seems to...

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My wife and I have been home in an Orlando condo building for the past month. In efforts to avoid the coronavirus (and to...

Operational Excellence Mixtape: April 10, 2020

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Thanks as always to Ryan McCormick for this... Healthcare - Creating Value for Patients Healthcare and hospital staff around the world are working tirelessly to provide...

The Path to Patient Safety in Japan (or Elsewhere): Reporting Problems,...

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tl;dr summary: The blog post discusses the importance of reporting and solving problems for patient safety in Japan. It highlights stories from two hospitals...

Operational Excellence Mixtape: January 17, 2020

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Healthcare - Creating Value for Patients Sometimes you just need to get a team together and improve.  Here's a good example of use of A3 thinking to...

When Problems are Hidden in Kudos: From Celebrations to Root Cause...

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I want to give credit to my friend and colleague Tony Milian for the idea that prompted this blog post. Tony and I used...

The “Smart Loves Problems” TV Ad — But What Does Fear...

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This ad caught my attention while watching a little bit of Monday Night Football this week. It's an IBM ad titled "Smart Loves Problems." The ad's...

Podcast #348 — Cinnamon Dixon, Tiered Huddles at Cleveland Clinic

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Our guest today for Episode 348 is Cinnamon Dixon, Director Of Continuous Improvement at Cleveland Clinic. I interviewed her for the KaiNexus Continuous Improvement...

General Jim Mattis on Leadership, Mistakes, and Defining Problems

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General Jim Mattis has been making the rounds to talk about his new book that is out today: Call Sign Chaos: Learning to Lead. "Learning...

An A3 Approach to Explaining the Case for Process Behavior Charts

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I was invited to give a presentation on Process Behavior Charts and Measures of Success at Cleveland Clinic last week as part of their...

I Haven’t Been Following the Best Standardized Work for This Daily...

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"The way we've always done it" doesn't mean that's the right way or the best way to do something. One of my daily habits is...

Webinar Preview: A Structured Approach to Problem-Solving

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Please join us on May 16, as KaiNexus and I host a webinar presented by a leader from one of our customers -- Chad...

Operational Excellence Mixtape: December 21, 2018

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Mark's Note: I've known Ryan McCormack for many years now, thanks to his previous work in Lean healthcare and his attendance at Lean Healthcare...
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