Tag: Problem Solving

The Power of Asking "Why?"

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reportonbusiness.com: Asking 'why' again and again is harder than you think, but it works It's kind of neat to see a column about the "5...

Google-Funded eSolar project shows signs of Lean Thinking

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By Jason Turgeon:Google made headlines last year when it announced it that it was going to devote a significant chunk of cash to developing...

A Silly Example of Mandates and Threats Not Working

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Cemetery full, mayor tells locals not to die Maybe this mayor has consumed too much Bordeaux wine. But this story is a wonderfully comical illustration...

Why Do Patients Have to Do This?

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The Informed Patient - WSJ.comGood column in the WSJ today, as always, from Laura Landro. She writes about the need for patients to take...

My At-Home Medical Mistake: Taking the Wrong Version of Day /...

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I'm a bit mad at myself for inflicting some preventable human error on myself last night. It's OK, I didn't harm myself, but let...

Updated: How Often Must the Same Mistake Be Repeated?

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Dennis Quaid's newborns reportedly harmed by medical mix-up - Los Angeles Times (Updated 4:57 PM, again at 9:51 PM, see bottom of post) If this story...

Management’s Job is to be Proactive

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Running a hospital: Our Joint Commission Report The headline is my modification of a Deming expression, that management's job is prediction. Statistical process control was...

Great Piece on Problem Solving

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Elegant Solutions: Mind of the Innovator Matthew May is the author of the book The Elegant Solution, a friend of this blog, and a blogger...

Let’s Try a "5 Whys" Survey

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Following up on the LEI survey that was released and discussed here, I've been talking with a few folks offline about what the "root...

“No fault, just an accident”

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Explosions rock downtown Dallas | Latest News | WFAA.com Working from home with this news on in the background, the massive gas cylinder explosions at...

The Lean Toolbox: Where is the thinking cap?

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By Bryan Lund:For the full article, click here for a PDF fileThe Lean toolbox is brimming with attractive tools and if you are like...

Lack of Error Proofing Kills 3 Babies

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This is an incredibly sad, and completely preventable, situation. Three babies are dead, and three more injured, because the wrong drug was administered...