Tag: Problem Solving

This Commercial is Not Exactly the “Five Whys”

0
If you're watching college football bowls or the NFL playoffs, it's hard not to see this commercial from DirecTV. It's not exactly the reverse...

What can Golf Cart do for you?

4
Readers outside the U.S. might not know the UPS advertising slogan of "What Can Brown Do For You?" This often refers to the iconic...

The Need for Pilots (Not the flying kind) at the TSA?

1
My dad was flying back from Seattle last week and he noticed this at the TSA "gemba" in the airport, as he reported in...

“Lack of Time” for Kaizen is a Problem Statement, Not an...

15
As I've talked to and worked with hospitals and their leaders about Kaizen, or continuous improvement, the concepts, mindsets, and methods make sense to...

Case Study: Standardization of Anesthesia Carts Across Multiple Sites

8
Today's post is a case study submitted by  Abdul N. Mansour,  Director Lean & Process Improvement at  Scottsdale (AZ) Healthcare. The material here and...

The Real Message Behind Funny Hospital Signs: Tackling Root Causes for...

0
After a week of serious topics and sometimes pointed discussion, let's end with a funny sign... well wait, there's a serious story behind this...

A Great Poster in a Lean Hospital Lab – Asking Why

3
As a student of Dr. W. Edwards Deming's books and teachings, I'm not a big fan of slogans and posters in the workplace. Last week,...

Guest Post: The Chain of Improvement

4
Mark's note: Today's guest post is from  Dr. Mark Jaben. I first met Mark in person at  Cindy Jimmerson's Lean Healthcare West conference in...

PDSA Video from IHI

3
It's alphabet soup Saturday, as this IHI PDSA video comes from a PhD, Robert Lloyd. A great basic overview (or refresher course) for anyone...

10 Key Lean Mindsets for Healthcare

17
I really enjoyed having the chance to be in Cincinnati yesterday to participate in a Lean Healthcare workshop put on by TechSolve, a non-profit...

Podcast #111, Jeffrey Liker on Toyota’s Challenges and His New Books

8
Episode #111 brings us some time with Professor Jeffrey Liker from the University of Michigan, the well-known author of many books in the The...

Reader Question: Support and “First Responders” for Healthcare Professionals

4
Here is a new reader question from Steve Palmreuter in Michigan. He raises a topic that I've been thinking about lately, so I'm happy...
Special $2.99 Kindle Price - "The Mistakes That Make Us"Buy Now
+ +