Tag: Problem Solving

My dad was flying back from Seattle last week and he noticed this at the TSA "gemba" in the airport, as he reported in...

As I've talked to and worked with hospitals and their leaders about Kaizen, or continuous improvement, the concepts, mindsets, and methods make sense to...

Today's post is a case study submitted by  Abdul N. Mansour,  Director Lean & Process Improvement at  Scottsdale (AZ) Healthcare. The material here and...

After a week of serious topics and sometimes pointed discussion, let's end with a funny sign... well wait, there's a serious story behind this...

As a student of Dr. W. Edwards Deming's books and teachings, I'm not a big fan of slogans and posters in the workplace. Last week,...

Mark's note: Today's guest post is from  Dr. Mark Jaben. I first met Mark in person at  Cindy Jimmerson's Lean Healthcare West conference in...

It's alphabet soup Saturday, as this IHI PDSA video comes from a PhD, Robert Lloyd. A great basic overview (or refresher course) for anyone...

I really enjoyed having the chance to be in Cincinnati yesterday to participate in a Lean Healthcare workshop put on by TechSolve, a non-profit...

Episode #111 brings us some time with Professor Jeffrey Liker from the University of Michigan, the well-known author of many books in the The...

Here is a new reader question from Steve Palmreuter in Michigan. He raises a topic that I've been thinking about lately, so I'm happy...

I received an email from a reader that I'm sharing and commenting on with permission. "Dear Mark: I am a lean coordinator for a manufacturing...

I've had the pleasure to work with Dr. John Toussaint, CEO of the ThedaCare Center for Healthcare Value, over the past year.  John's...