Tag: Pharmacy

Embracing a New Paradigm: Cultivating a Healthcare Culture of Help Instead...

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tl;dr: In this post, Mark delves into the detrimental effects of a punitive culture within healthcare, arguing for a shift towards a culture of...

Representation Matters

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I've held many roles in my pharmacy career that has spanned seventeen years now. I've been in formal leadership roles for more than fifteen years...

What my Book “Lean Hospitals”​ Says About Inventory Planning

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This is from the 3rd edition of my book Lean Hospitals. I've copied and pasted from the book with no additional edits, although I'll bold...

“Small Kaizen” at a Japanese Hospital Pharmacy, Part 1

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I'm overdue in writing more about my last trip to Japan a few months back. Today, I'll like to share some highlights from one organization we visited, Seki Chuo Hospital, which is located outside of Nagoya. I have visited this hospital in 2012 and 2014 and it's interesting to see how their approach to Total Quality Management (TQM), Lean, and Kaizen has progressed and evolved. I mentioned them in a 2014 post about "quality circles."

Sad Bloomberg BusinessWeek Article on Auto Supplier Safety, Thoughts for Healthcare

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A few of you sent me this article... and you were correct to think I would be interested: "Inside Alabama's Auto Jobs Boom: Cheap Wages, Little Training, Crushed Limbs." What are the parallels and lessons for hospitals?

U.S. Hospitals Have the Best E.R. Care for Kids, But Aren’t...

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There's been a back-and-forth of views about the state of pediatric emergency medicine recently in the Wall Street Journal. Let me start first, actually, with...

Kaizen: Giving Seven Days’ Grace on a New Idea [Video]

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Here's another video in the series that Joe Swartz and I shot at Franciscan St. Francis Health back in October. See them all here or via a...

How Engaging Everyone in Kaizen Saves this Hospital Leader Time Lots...

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A few weeks back, I posted the first new video from my Healthcare Kaizen co-author's health system: "Endoscopy Nurses are "Kaizen Crazy" at Franciscan St....

Traveling to Japan Tomorrow – What Questions Should I Ask?

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Tomorrow, I'm leaving for Japan and I'll be with Kaizen Institute for our second Lean healthcare study tour (see a PDF about the trip). We have...

Turning “Waste” Into a Clever Acronym

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I wrote about Kaizen the other day on LinkedIn and the first comment was from Dr. Leke Agbejule, BPharm, MSc, PharmD, from South Florida: Very well said. As...

What I’m Reading: Diner Muda, No Blame at Etsy, Toyota Treats...

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In case you missed it, see Saturday's post: "Why Toyota is Eliminating the Andon Cord from its Factories." As I occasionally do, today's post is...

A Survey Would Show 83% of Surveys about Lean Healthcare are...

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Last month, I saw a headline flying around Twitter about a survey that says a majority of hospital pharmacies are embracing Lean. A statement...