Tag: Patient Safety

What This Hospital President Said About Lean, Respecting Staff, and Just...

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This article made me smile the other day -- especially the comments about Lean, front-line staff, and systems: Q & A with Art Gianelli, president...

Operational Excellence Mixtape: August 30, 2019

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Healthcare - Creating Value for Patients The last place I want to receive care is the hospital.  There are innumerable advantages to being treated in...

Do Operating Rooms Need More Warning Signs to Prevent So-Called “Never...

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Medical errors are not a laughing matter. Harm (or death) resulting from preventable process problems are far more common than most people might think. This...

Operational Excellence Mixtape: August 16, 2019

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Healthcare - Creating Value for Patients An experienced doctor in Toronto caused harm, operated without consent, and intimidated staff for years.  A disturbing but unsurprising...

Lean: A Combination of “Why?” and “Why Not?”

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When we have really sticky, complicated problems (like the widespread healthcare patient safety and quality problems), I think it's interesting to think about problems...

Podcast #341 – Dr. Rob Hackett (@patientsafe3) on #TheatreCapChallenge &...

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My guest for Episode #341 of the podcast is Dr. Rob Hackett, an anaesthesiologist in Sydney, Australia. Rob has become known around the world...

Dr. Gary Kaplan and Virginia Mason Medical Center’s “War on Waste”

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A few of you sent me this article from Modern Healthcare (thanks!): Virginia Mason Health CEO Dr. Gary Kaplan wages a war on waste As you...

Remembering Louise Batz’s Tragic Death From Medical Error 10 Years Later

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Mark's note: This post is reprinted from an email from Laura Batz Townsend, the CEO of the Louise H. Batz Patient Safety Foundation. I...

Why Every Week Should be Patient Safety Awareness Week

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My typing is a bit hampered after my finger surgery still. At least my surgery was safe and my outcomes seem to be good....

Webinar Preview (and Recording): Pursuing Zero Harm as a Driver of...

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I'm very happy that my friend and long-time colleague Meghan Scanlon, a Principal with the firm Value Capture, presented a webinar that KaiNexus and...

So Who Else Forgot to Pack Socks?

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Last week, I had the chance to teach and facilitate a Lean education session for a group of health system executives and physician leaders...

A Patient’s Perspective: Hospital Surveys Miss the Mark

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Mark's note: Mike Sporer has commented a few times on blog posts and I invited him to write this guest post after we exchanged...