Tag: Patient Safety

Some Mature & Wise High School Students on Preventable Medical Errors

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Near home in San Antonio, I had a chance to volunteer last Friday, speaking for an hour to a group of high school juniors...

SF General Adopts Lean, Faces a Big Test with a “Never...

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They just started a year ago (better late than never?), but San Francisco General Hospital had its Lean efforts highlighted in the San Francisco...

Too Many Patients Harmed, Too Few Leaders Committed to Real Change?

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I recently received two emails that are worth sharing, in anonymous form here. One was from somebody I know who just quit a Lean...

How Often Does This Get Repeated? CMS and the Underpants Gnomes

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I've recently heard of a scenario in healthcare that I suspect is pretty common, or at least it's not the first time I've heard...

What I’m Reading 8/29/13: Forcing Happiness, Saving $$ By Not Using...

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As we move into the Labor Day weekend, I need to close some browser tabs that are full of things that I was maybe...

Gemba Wine: A Lean Geek Visits Wineries, Part 3

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Following up on my previous posts (here and here) on a recent visit to the Northern California Wine Country, I'm going to share a...

Video: Influencing Hand Hygiene Behaviors

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A friend shared this fun video about how to influence hand washing behavior amongst a group of 12 kids. As the introduction points out,...

ALWAYS Check Two Identifiers – In a Hospital or a Casino

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In hospitals, there's a big emphasis on healthcare professionals always checking TWO patient identifiers to help avoid getting the wrong patient. You might have...

New Website: AskMeIf.com, Buttons That Put the Quality Burden on Customers

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I've been writing for a long time  that I think it's inappropriate and ineffective to ask patients and families to inspect or police hand...

My Article on Lean Healthcare, Employee & Patient Safety in QHSE...

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QHSE Focus, an iPad magazine, asked me to contribute a piece on Lean healthcare. They published my piece titled, "Employee & Patient Safety: The Only...

If Indian Restaurants Can Be Transparent, Why Not Hospitals?

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I was happy to see that one of my local Indian restaurants not only has very good Yelp reviews... they also have a top...

Negligent People or a Bad System Leading to Surgical Errors?

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A woman has the wrong side of her brain operated on. The headline features the hospital's name and the surgeon's name. It seems the...