Tag: Patient Safety

Can leaders get some improvement just by asking for it? Does improvement stall out if we don't have a method for doing so? What can "process behavior" charts show us in our work today?

StoreSMART, a Rochester, New York-based manufacturer and retailer, has been an advertiser on this blog for over six months now. I also very much appreciate that they are trying to learn how to better serve those who are practicing Lean...

I first blogged about this article back in 2009 and it's still online: "Keen to Be Lean" The sub headline talks about hospitals being "desperate to...

Recently, I wrote about an on-site event that I helped the Iowa Lean Consortium and Mary Greeley Medical Center (MGMC) organize... here is my first...

I recently saw this article, as published in a printed magazine that arrived in the mail via the UNT Health Science Center. The bold headline...

This article caught my eye recently: DMC dirty instruments escaped '15 probe, records show (via The Detroit News)

This article caught my eye recently: Skip the Fancy Towels, and Hire More Nurses (via the NY Times)

OK, it's Tuesday... "Throwback Tuesday." I'll make that a thing. Somebody I really appreciated getting to know, before her retirement from healthcare improvement work, was...

A number of you emailed me about this report in the Detroit News. I grew up in Detroit and my first job was as...

The cancelation of a meaningless NFL exhibition pre-season game is probably one of the least important problems in the world. But, it happened recently...

Continuing my series of blog posts about my July trip to China, today's post is about the second city I visited: Shanghai. This post...

I want to preface this post by saying it's mostly about questions, not answers. I've had many readers and acquaintances ask me about what's...