Tag: Patient Flow
Your Dermatologist Might Not be FIFO
Patients get appointments for Botox faster than for moles: studyYou might expect that a doctor's office either takes appointments in terms of:FIFO (first into...
Suboptimizing an Australian ER
'Surgery should be halted' to clear hospital backlog
Sub-optimizing decisions are a fairly universal human behavior, regardless of the industry (or continent). Lean teaches us...
Press "1" If You’re Hurting in English…
Parkland Hospital Deploys Galvanon's MediKiosk(TM) in the ER to Decrease Patient Wait Times
It's been discussed here before, how hospitals are just as susceptible as...
Lean, No Wait ER’s
U.S. hospitals try to pick up the ER pace
You might have seen this sad case of a fatally broken ER on the news over...
Moving the ER 10 Miles Away HELPS Flow?
The Cincinnati Post - St. E's plan for ER is uniqueThanks to blog reader Karthik for sending this my way. I've read the...
My Stack of Books: Raw Material and WIP
I love books. I'd also love to have more time to read books, or finish books. People often ask me what I'm...
BBC Radio Program on Lean Hospitals
BBC - Radio 4 - In BusinessCOMING MID 2008, A NEW BOOK ON LEAN HEALTHCARE - "Lean Hospitals: Improving Patient Safety, Quality, and Employee...
An Open-Access Doctor’s Office
Business Week Article
Here's a good story about how some doctors offices are trying to reduce backlogs and appointment delays, by adopting lean and operations...
Your Lean Year in Review
Happy New Year!As 2006 ends, I hope many of you had a GREAT lean year. Please add your comments about your lean accomplishments...
Ok Then, I’ll NOT Wreck My Car
The consulting group I work for is a subsidiary of a very large company, with a large fleet of company vehicles. Driver safety...
Why "Pull" for Hospitals?
Before any of you give a knee jerk reaction about how "pull is good, push is bad" --- I agree with you... pull is...
You Can’t Turn Customers Away, Can You?
STLtoday - News - Science & MedicineThis was sent to me by blog reader Joe. He was appalled to read about this and...