Tag: Patient Flow

Last week, I posted a podcast with Mike George, founder of Strong America Now, an organization that is promoting Lean and Six Sigma methods...

Back in the manufacturing world, the distinction between "push" and "pull" is often much more obvious than it is in healthcare. Push production occurs...

I've posted a new video on YouTube, about 5 minutes of sections of a presentation I gave at the 2010 Shingo Prize Conference on...

Here is a video from the St. Louis Beacon (actually, an NPR-style audio story with pictures) about Lean healthcare at Virginia Mason Medical Center,...

The website HK News Watch published an article called "Hospitals take initiative to tackle long waits" that describes efforts to use Lean and kaizen...

The full article requires a subscription, but John Toussaint and I were each quoted in this article from last Friday: "Toyota techniques drive profit,...

I was traveling yesterday, so I read a number of blog posts that I kept open in my browser for my flight. I wrote...

Here's a great essay from Tom Peters, a chapter from his book The Little Big Things: 163 Ways to Pursue EXCELLENCE. The email that was...

One of the books that's had the biggest impact on my work is Donald Wheeler's Understanding Variation: The Key to Managing Chaos. It's the...

Here's a great article with a number of quotes from William Considine, the CEO of Akron Children's Hospital in Ohio. The article, from the...

I've participated in the last two Society for Health Systems conferences, as a presenter, and I'm looking forward to attending the 2011 event in...

Here's yet another article with the lazy "Lean and Mean" cliche' in the headline: "Make Your Physician Practice a Lean, Mean Healing Machine." Real...