Tag: Patient Flow
Ryan McCormack’s Operational Excellence Mixtape: March 21, 2025
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly...
Optimizing System Flow for Better Patient Outcomes: Lessons from New London...
When it comes to delivering life-saving care, optimizing the entire system--not just individual components--can make all the difference. This principle is exemplified by the...
Navigating Hospital Processes (or a Lack Thereof): Systemic Issues in Outpatient...
It's interesting to observe a hospital process (or lack thereof) when a family member needs surgery. I had the opportunity to do so one...
Does This Chart Show a Clear Reduction — Or Variation?
I saw this chart recently. It shows the monthly average length of stay (LOS) at a hospital:
The narrative about the chart said it was:
"continuing...
Why “On Deck Chairs” Can Improve a Covid Vaccination Clinic Flow...
My previous post in this series: A Lean Guy Gets Vaccinated at Dodger Stadium
On Saturday, March 6th, I had the opportunity to visit two...
A Lean Guy Gets Vaccinated at Dodger Stadium
This past year, due to Covid, I wasn't able to be on site with a healthcare organization for 359 days. That's almost a full...
Operational Excellence Mixtape: December 6, 2019
Healthcare - Creating Value for Patients
Does Lean "work" in hospitals in the US? Sort of, according to the Journal of Healthcare Management. There is evidence...
Operational Excellence Mixtape: November 22, 2019
Healthcare - Creating Value for Patients
Healthcare improvement is often done through QI projects in an "artisan" fashion. To improve healthcare improvement, combat bias and us...
Operational Excellence Mixtape: November 8, 2019
Healthcare - Creating Value for Patients
"Imagine walking into a restaurant and being seated. Sometime after your meal, you receive the check and find an...
A Gemba Visit to a Hospital in Brazil: Huddles, Lean Improvement,...
When I blogged a summary of my recent Brazil trip, I said I'd write more about my visit to a hospital... so here's that...
Lean: A Combination of “Why?” and “Why Not?”
When we have really sticky, complicated problems (like the widespread healthcare patient safety and quality problems), I think it's interesting to think about problems...
Podcast #328 – Bette Gardner and Jeff Heil, Friday Night at...
My guests for Episode #328 are Bette Gardner and Jeff Heil, of the company Breakthrough Learning. Bette is the creator of a fantastic simulation...