Tag: Patient Experience
Navigating Hospital Processes (or a Lack Thereof): Systemic Issues in Outpatient...
It's interesting to observe a hospital process (or lack thereof) when a family member needs surgery. I had the opportunity to do so one...
A Patient’s Perspective: Hospital Surveys Miss the Mark
Mark's note: Mike Sporer has commented a few times on blog posts and I invited him to write this guest post after we exchanged...
