Tag: Overprocessing
Still Settling In After Moving; Not Blaming People for Their Best...
The past two weeks have been very busy, to say the least. Thanks to the guest bloggers who contributed posts to help reduce my...
Captain Jack’s Cannonball Polish – Buy One, Get Two Free!
Mark's note: Today's post is by Paul Critchley and he raises important questions that I've seen in both factories and hospitals. Here's his post... As I've moved through my career and Lean journey, I've been blessed to have met and worked with some really fantastic people...
DirecTV Makes it Hard to Cancel & Move
I've been a happy DirecTV customer since 2007, when I switched from cable so I could get the Big Ten Network when it launched...
Wasted Data Entry on my Microwave – Why Enter the Date??
March 11, 2012 -- daylight savings time starts and it's time to revisit this post from August 2011... and to set the date and...
A Sad Report from an M.D. Friend, Overprocessing Driven by the...
As I blogged about on Friday, I was back at my alma mater, Northwestern, for a football game this weekend-- well, actually, I was...
Guest Post: 7 Lean Ideas For Lawyers
Mark's note: Today's vacation guest post is from D. Mark Jackson, a lawyer who has been studying and embracing Lean principles in a California...
Funny Example of Overprocessing?
As I'm sort of watching the Orange Bowl (it's really just on in the background), a funny ad caught my eye. A guy comes...
Waste in Typing, Wow It’s Hard to Change
Let me try to lighten the mood after my earlier outrage over the medical mistake in L.A. (there are updates, though, see below). ...
Another Case of Wasting $$ and Angering Your Customer
How many trees did your iPhone bill kill? - USATODAY.com
As with my petty hotel complaints, here's another example of a company doing "too much"...
Hotel Housekeeping Overprocessing, Waste, and Customer Annoyance
I'll try to lighten things back up a bit. I may have written about this before, but as a frequently traveling consultant, the hotel...
Overprocessing Example on the Bathroom Counter
Here's a light hearted topic for Lean Thinkers. "Overprocessing" is one of the 8 Types of Waste that we talk about in a Lean...
Trying to Reduce Hospital Overprocessing
A Novel Plan Helps Hospital Wean Itself Off Pricey Tests - WSJ.comKevin, over at Evolving Excellence, raised a similar issue about misaligned incentives and...
