Tag: NYTimes
Show Instead of Tell – Lean Design for Factories or Hospitals
Last week, the New York Times published a piece called "Don't Just Talk About Change. Show It," written by Mick Wilz, an employee at...
Standardized, but Not Identical – College Basketballs
As the main days of the men's NCAA basketball tourney ("March Madness") start Thursday, here's a topic that might make for fun Lean discussion...
“The speed and flexibility is breathtaking” – But in a good...
There has been a lot of buzz over last Sunday's New York Times article "How the U.S. Lost Out on iPhone Work." It's good...
Your Thoughts on Recent Articles about Apple, Foxconn, and China?
This week, I've been reading and listening to a lot of articles about working conditions at the Foxconn facilities in China. These stories are...
Do Happier People Work Harder? I Think So
Thanks to Andrew Bishop for posting a link to this article the other day. The New York Times had an article on Sunday titled,...
MD or MBA as CEO? Wrong Question?
As I've worked with different hospitals and different leaders, I've sometimes wondered if there's been a study on the differences in results between hospitals...
What Makes a Hospital Great? Culture
This has been sitting in my "to blog about" queue since March, but I wanted to catch up and post this article: "What Makes...
Guest Post: Relying on Culture or Technology to Improve Patient Safety?
Today's post is from my friend Naida Grunden, author of the outstanding book The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota...
Revisiting Taxis, Medical Errors, and Systemic Problems
You might have read my blog post from last week about an unsafe taxi driver and medical errors - Said the Unsafe Taxi Driver,...
Lessons from a Crazy Taxi Ride: Improving Processes in Unpredictable Environments
When I was leaving the recent Shingo Prize conference, last week, I had what can only be described as a taxi ride from hell...
Interview Today with Prof. Samuel Culbert – Questions on Annual Reviews?
Today, I am recording a podcast interview with Prof. Samuel Culbert from the UCLA Anderson School of Management. He is author of the...
How to Make Oatmeal (or Lean)… Wrong
Is oatmeal good for you? It generally is.... well, unless it isn't. Oatmeal can lower your cholesterol, is full of whole grains, and on...