Tag: Mistake-Proofing

Just before the new year, the St. Louis Post-Dispatch featured the Lean efforts at Barnes-Jewish Hospital ("St. Louis hospital among handful using efficiency to...

I recently ran across a Michigan startup company called OPS Solutions that has some interesting technology that could be applied in many settings for...

This blog post is about my first visit to TMMTX in 2010.

A number of readers emailed me a link to this New York Times article: "U.S. Inaction Lets Look-Alike Tubes Kill Patients." The headline emphasizes...

Here are a few events I'll be a part of in the next few months, maybe I'll see you there: Cindy Jimmerson's "Big Sky" Lean...

The other day, I had a DirecTV service tech coming to the house to make a repair (their customer service has been FAR better...

This is a cliche' of bad process and bad information systems, but I actually received a paper check in the mail from Yahoo! for...

About a week ago, I was flying, and the passenger beside me knocked his water over right into my lap. Argh! I sent a Tweet...

Error proofing (aka "poka yoke" or mistake proofing) is such a powerful Lean method. Some people, unfortunately, think that Lean is only about speed...

Saturday morning, as part of my preparation to cook for a brunch gathering (I really enjoy cooking as a hobby, for those who don't...

I'm sitting here on a Sunday morning, drinking a cup of coffee I made at home with bottled water. Why bottled water? Because of...

I saw this on the national cable news two nights ago, the horrifying story of a Denton TX woman whose house was basically destroyed...