Tag: Mistake-Proofing

Mistake Proofing the Home Alarm System

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As I've mentioned, my wife and I are in the process of moving from suburban Fort Worth to San Antonio. As we have potential...

Lean in Your Life – Preventing Health Problems with Technology

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Continuing this first week of the year's theme of using Lean principles to improve our lives, I'm going to write about two pieces of...

World Series Defect: Wrong Pitcher

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People in healthcare know that miscommunications are a major cause of errors and patient harm. There was a strange footnote to game 5 of...

Everyday Lean: Error Proofing Sidewalk Grates (photo by @karenmartinopex)

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Thanks to my friend and fellow author Karen Martin for taking this picture while in Calgary. Even if you don't wear high heeled shoes,...

Quitting a Software Application: Safari vs. Chrome & Error Proofing

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The two primary web browsers I use these days on my Mac are Safari and Chrome. I've always been a big user of keyboard...

Dear “Lean Six Sigma” Crowd – Lean is About Quality, Too

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First off, I'm not trying to dredge up a "Lean vs. Six Sigma" battle here. I'm not "anti-Six Sigma." I'm not a huge proponent...

Kaizen at a Wine Bar – “Lazy” or Smart?

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"Progress isn't made by early risers. It's made by lazy men trying to find easier ways to do something."  - Robert Heinlein, American science...

The Real Message Behind Funny Hospital Signs: Tackling Root Causes for...

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After a week of serious topics and sometimes pointed discussion, let's end with a funny sign... well wait, there's a serious story behind this...

As Seen on TV: Random Lean Terms in Commercials

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On a recent Sunday morning, I was watching cable news channels and two different commercials had a word jump out at me, words that...

Questions about and Lessons from a Steering Wheel Falling Off

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In the news yesterday, a General Motors recall over what could be just one isolated steering wheel problem in an Ohio-built Chevrolet (don't call...

Smart Error-Proofing in Fast Food: How In-N-Out Outsmarts Quiznos with Simple...

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I was in L.A. on Tuesday, and I had a little extra time on my way to the Burbank airport, which meant a rare...

Blog Post About Preventable Errors Felled by Preventable Error

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So Monday's blog post was about preventable medical errors - namely errors involving pharmacies giving the wrong meds or wrong doses to patients. That's...