Tag: Mistake-Proofing

You might recall my post from July 2012 ("I Wish American Airlines Would Error Proof This on Their Website") where I pointed out how easy...

You might remember last month when I wrote about my human error in putting an upside down coffee mug under my Keurig brewer. Oops. Mike...

Hat tip to one of my favorite blogs, Uni-Watch.com, for pointing this out. In Sunday's Texans / Patriots game, somebody on the Texans sideline...

Here's a funny one... I was dragging a bit, working from home, and was ready for a mid-afternoon cup of coffee via my Keurig...

Reflecting more on my recent Japan tour (see previous posts) one word came up in my notes: artifacts. One dictionary definition of that term is...

Here's an interesting story from this week: "Google early earnings release stuns traders." Reportedly, the Google financial report for Wall Street was mistakenly released...

One thing I have enjoyed in the past few years is meeting and working with more people with direct experience working at Toyota (including...

Working in healthcare, it's hard not finding stories about preventable errors. I keep hearing stories from friends and family - such as my relative...

As a frequent flyer on American Airlines, I often have five or six itineraries booked at a time. Unfortunately, the poor design of the American Airlines website includes the risk that I might cancel the wrong itinerary and flight. The Lean principle of mistake proofing would go a long way... and I'm sure a simple bit of programming could easily alleviate this risk.

Last weekend, I watched a show on the Smithsonian Channel that was an interesting contrast to the CNN show I blogged about yesterday ("A...

Did anybody else see this show hosted to Elizabeth Cohen on CNN last weekend, titled "25 Shocking Medical Mistakes"? You can see a video...

In prep for our move to San Antonio, my wife and I have been applying "5S" principles to our lives and possessions. We have...