Tag: Mistake-Proofing

How These Credit Card Websites Illustrate Lean Mistake Proofing (or Don’t)

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Here is my latest article for the LinkedIn "Influencers" series, written for a general audience that might not be as familiar with Lean: How These...

How Has Dr. Jack Billi Achieved 100% Hand Hygiene Compliance Since...

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Thanks to my friends in the Michigan Quality System group, the internal Lean group at the University of Michigan Health System. They shared a video...

An Invention to Prevent Empty Gel or Foam Sanitizer Dispensers in...

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Every time I am in a hospital or clinic setting, one of the first things I do is get a pump or squirt of...

Random Super Bowl XLIX Lean-Like Moments – Katy Perry and GE

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Following up my earlier post about the "Patriot Way..." During her halftime extravaganza (video), Katy Perry had a silver strap around her wrist, attached to the microphone....

Guest Post: Poka Yoke… When It’s Personal

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Mark's Note: Today's guest post is by Chris Burnham. I invited him to write this after I saw him share his pre-surgical "poka yoke"...

Toyota’s Blog on Pillars of the Toyota Production System & Lean

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I didn't know , until yesterday, that Toyota has an official company blog (at least for Toyota UK). Even though I've learned from Toyota people...

Learning Not to Blame: Baseball Edition

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Following up my post about not blaming a bartender, here's another look at learning to cast aside our old habit of blaming individuals... this...

A Whiteboard Accident Waiting to Happen – How to Error Proof?

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Yesterday, Jim Benson and I were facilitating a "Lean for Knowledge Work" class at Geekdom in San Antonio and had a great time with...

Standardized Work? Why Are NFL Concussion Guidelines Not Always Followed?

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Mark's note: Ah, another NFL playoff weekend and time for another football post to follow up my apparent jinxing of the Eagles' head coach...

My Medication Error on Myself

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Thankfully, it was nothing harmful or that dangerous... but I committed a medical mistake on myself last Saturday. I tweaked my lower back last Wednesday...

If a Toilet Requires Instructions, It’s Probably Badly Designed

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One of the more trivial things I saw on my recent vacation to Scotland and England was a badly designed toilet on a Virgin...

Detect Instead Of Inspect

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Mark's Note: I'm away on vacation through November 6... there will be some guest posts in this post during that time. Today's post is...